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Some users are attempting to upload their zip files to a submission whose fileUploadUrl has already expired. When they do so, they see this error:
Exception calling "GetResult" with "0" argument(s): "The transfer failed: The remote server returned an error: (403) Forbidden. Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.."
We should look into either catching/parsing that error and providing a more helpful one (the fileUploadUrl is typically only valid for 24 hours after the submission has been created) or we should just add a new FAQ to address this issue, in order to help users out.
The text was updated successfully, but these errors were encountered:
Some users are attempting to upload their zip files to a submission whose
fileUploadUrl
has already expired. When they do so, they see this error:Exception calling "GetResult" with "0" argument(s): "The transfer failed: The remote server returned an error: (403) Forbidden. Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.."
We should look into either catching/parsing that error and providing a more helpful one (the
fileUploadUrl
is typically only valid for 24 hours after the submission has been created) or we should just add a new FAQ to address this issue, in order to help users out.The text was updated successfully, but these errors were encountered: