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'/question Unable to Install WSL 2 After PC Reset #12668

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Achraf2334 opened this issue Mar 8, 2025 · 5 comments
Open

'/question Unable to Install WSL 2 After PC Reset #12668

Achraf2334 opened this issue Mar 8, 2025 · 5 comments

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@Achraf2334
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I have been trying to install WSL 2 on my PC for the past two days without success. I recently performed a full reset of my PC, and since then, I have been unable to install WSL.

Here is the error I am encountering:

Microsoft Windows [Version 10.0.26100.3323]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>wsl --install
Class not registered
Error code: Wsl/CallMsi/Install/REGDB_E_CLASSNOTREG

I need help resolving this issue.

I tried to fixe it by following these steps but it doesn't work :
issues/8268

For more information :
Édition Windows 11 Famille
Version 24H2
Installé le ‎08/‎03/‎2025
Build du système d’exploitation 26100.3323
Expérience Pack d’expérience de fonctionnalités Windows 1000.26100.54.0

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github-actions bot commented Mar 8, 2025

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

@Achraf2334 Achraf2334 changed the title Unable to Install WSL 2 After PC Reset '/question Unable to Install WSL 2 After PC Reset Mar 8, 2025
@Achraf2334
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'/question

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github-actions bot commented Mar 8, 2025

Diagnostic information
Found '/question', adding tag 'question'

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github-actions bot commented Mar 8, 2025

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

@oenu
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oenu commented Mar 10, 2025

Same issue! Same warning!

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