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After enabling WSL2 - Your PC ran into problem #5770

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badri21P opened this issue Aug 17, 2020 · 8 comments
Closed

After enabling WSL2 - Your PC ran into problem #5770

badri21P opened this issue Aug 17, 2020 · 8 comments

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@badri21P
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badri21P commented Aug 17, 2020

I enabled WSL2 on my new laptop with this reference and after restarting my Laptop for update i doesn't started. Looping in "Your Laptop ran into problem contact....". I Ran a startup Diagnostics and the my Laptop booted again. What Happened there is something i don't know.

My Laptop Specs:
Laptop Name: HP Omen 15
Model Number: 15-en0002AX
Processor: AMD Ryzen 5 4600h
RAM: 8gb 3200mhz
Graphics: 1660ti
Build Version: 2004, 19041.450

I know this is not detailed one to help, Just reporting to the community there is a issue exists.

@ghost
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ghost commented Aug 17, 2020

I got the same problem.
Please start in safe mode, this will also undo the changes.Then uninstall the RyzenmasterSDK application in the settings.Finally, re-enable WSL。

Be careful, enabling WSL then causes BSOD when AIDA64 starts.
My Laptop Specs:
Laptop Name: HP Omen 15
Processor: AMD Ryzen 7 4800h
Build Version: 2004, 19041.450

@takizo
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takizo commented Aug 17, 2020

Can you try uninstall Virtual Machine Platform the BSOD would go away? Possible it's related to #5760

@badri21P
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I got the same problem.
Please start in safe mode, this will also undo the changes.Then uninstall the RyzenmasterSDK application in the settings.Finally, re-enable WSL。

Be careful, enabling WSL then causes BSOD when AIDA64 starts.
My Laptop Specs:
Laptop Name: HP Omen 15
Processor: AMD Ryzen 7 4800h
Build Version: 2004, 19041.450

I didn't do any of that..when boot loped i just ran startup diagnostics..after that windows turned on with WSL enabled. I Just don't know what happened in between that.

@niallnsec
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If you have a program called "Control Center" or similar that came pre-installed on your machine, removing it may resolve the BSOD. See issue #5760 comments from nickgreensgithub. Seems there may be something wrong in the device driver that is used to interact with the Ryzen CPU (C:\Windows\System32\SparkIO.sys on my system).

@izeroo
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izeroo commented Aug 29, 2020

Same problem.
Ryzen 4600h based laptop, after enabling Virtual Platform Supprot, I got BSOD.
Then I fresh installed Windows 2004(19041.450). But the problem is still there.
It seems that the only way is to enter safe mode and disable that feature by now.

@badri21P
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badri21P commented Sep 2, 2020

Same problem.
Ryzen 4600h based laptop, after enabling Virtual Platform Supprot, I got BSOD.
Then I fresh installed Windows 2004(19041.450). But the problem is still there.
It seems that the only way is to enter safe mode and disable that feature by now.

Just run startup Diagnostics it automatically fixes the problem, Atleast for me it happened.

@badri21P
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badri21P commented Sep 9, 2020

Now i can't do windows updates

  1. Updating
  2. Restarting...Your PC ran into problems
  3. Startup repair
  4. undoing update
  5. booted back to same build
    just updating

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This issue has been automatically closed since it has not had any activity for the past year. If you're still experiencing this issue please re-file this as a new issue or feature request.

Thank you!

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