WSL1 works, WSL2 timesout

[Lauren-Buchholz-Moxe]

Environment

Windows build number: [run cmd.exe /c ver]
Microsoft Windows [Version 10.0.19043.844]
Your Distribution version: [On Debian or Ubuntu run lsb_release -r in WSL]
20.04, but cannot get into Ubuntu to run this.
Whether the issue is on WSL 2 and/or WSL 1: [run cat /proc/version in WSL]
WSL2 only. machines work fine in WSL1, but I cannot install a WSL2 image or upgrade an existing one.

Steps to reproduce

PS C:\Users\lbuchholz> wsl --list --verbose
  NAME            STATE           VERSION
* Ubuntu-20.04    Running         1
PS C:\Users\lbuchholz> cmd.exe /c ver

Microsoft Windows [Version 10.0.19043.844]
PS C:\Users\lbuchholz> wsl --set-version Ubuntu-20.04 2
Conversion in progress, this may take a few minutes...
For information on key differences with WSL 2 please visit https://aka.ms/wsl2
The operation timed out because a response was not received from the virtual machine or container.

WSL logs:
https://aka.ms/AAbdx7q

Expected behavior

WSL2 machine installs from store or WSL2 machine upgrades. Both give the same error about not being able to connect to virtual machine or container.

Actual behavior

sits for 30 seconds, and then gives this error

I have tried completly uninstall the linux subsystem, Ubuntu, Hyper-V, Virt Platform etc.

[therealkenc]

Thanks for linking logs; appreciated.

WSL2 machine installs from store or

If you set the default version to WSL2 and then install a different distribution name (say Ubuntu vs Ubuntu-20.04) from the Store, does it also timeout? Setting the default version looks like:

PS C:\> wsl.exe --set-default-version 2

Afterwards install the new distro, which (assuming it succeeds) will be WSL2.

[Lauren-Buchholz-Moxe]

I fresh install gives this error, which I think is the same underlying problem.

Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370109
Error: 0x80370109 The operation timed out because a response was not received from the virtual machine or container.

Press any key to continue...

[therealkenc]

Thanks, getting an error code is good. Capturing that error in WSL logs would be useful if you can. The error code gets a hit on open #5194.

[Lauren-Buchholz-Moxe]

I'll take a look at 5194, but I did a record of the actual process if that gives you anything useful.

https://aka.ms/AAbdxh0

[Lauren-Buchholz-Moxe]

Just checking back to see if there is anything else I can do to troubleshoot

[benhillis]

/dupe #5194

[ghost]

Hi! We've identified this issue as a duplicate of another one that already exists in this repository. This specific instance is being closed in favor of tracking the concern over on the referenced thread.

Thanks for your report!