constantly shows error of java.net.SocketTimeoutException: timeout in Android

[mgarcialo]

Description

In Version 3.4.3 constantly show error java.net.SocketTimeoutException: timeout in Android.
I have updated to version 4.4.0 and it keeps giving the same error .. everything has been tested on several real devices and enum them and the same thing always happens.

It only happens on Android on ios it doesn't happen.

Details

[AppCenter] Try #2 failed and will be retried in 238987 ms
[AppCenter] java.net.SocketTimeoutException: timeout
[AppCenter] at com.android.okhttp.okio.Okio$3.newTimeoutException(Okio.java:225)
[AppCenter] at com.android.okhttp.okio.AsyncTimeout.exit(AsyncTimeout.java:263)
[AppCenter] at com.android.okhttp.okio.AsyncTimeout$2.read(AsyncTimeout.java:217)
[AppCenter] at com.android.okhttp.okio.RealBufferedSource.indexOf(RealBufferedSource.java:317)
[AppCenter] at com.android.okhttp.okio.RealBufferedSource.indexOf(RealBufferedSource.java:311)
[AppCenter] at com.android.okhttp.okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:207)
[AppCenter] at com.android.okhttp.internal.http.Http1xStream.readResponse(Http1xStream.java:395)
[AppCenter] at com.android.okhttp.internal.http.Http1xStream.readResponseHeaders(Http1xStream.java:146)
[AppCenter] at com.android.okhttp.internal.http.HttpEngine.readNetworkResponse(HttpEngine.java:900)
[AppCenter] at com.android.okhttp.internal.http.HttpEngine.readResponse(HttpEngine.java:772)
[AppCenter] at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:475)
[AppCenter] at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponse(HttpURLConnectionImpl.java:411)
[AppCenter] at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponseCode(HttpURLConnectionImpl.java:542)
[AppCenter] at com.android.okhttp.internal.huc.DelegatingHttpsURLConnection.getResponseCode(DelegatingHttpsURLConnection.java:106)
[AppCenter] at com.microsoft.appcenter.http.DefaultHttpClientCallTask.doInBackground(DefaultHttpClientCallTask.java:279)
[AppCenter] at com.microsoft.appcenter.http.DefaultHttpClientCallTask.doInBackground(DefaultHttpClientCallTask.java:48)
[AppCenter] at android.os.AsyncTask$3.call(AsyncTask.java:394)
[AppCenter] at java.util.concurrent.FutureTask.run(FutureTask.java:266)
[AppCenter] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
[AppCenter] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
[AppCenter] at java.lang.Thread.run(Thread.java:923)
[A 11:51:09.314 W] Caused by: java.net.SocketException: Socket closed
[AppCenter] at java.net.SocketInputStream.read(SocketInputStream.java:209)
[AppCenter] at java.net.SocketInputStream.read(SocketInputStream.java:144)
[AppCenter] at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.readFromSocket(ConscryptEngineSocket.java:936)
[AppCenter] at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.processDataFromSocket(ConscryptEngineSocket.java:900)
[AppCenter] at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.readUntilDataAvailable(ConscryptEngineSocket.java:815)
[AppCenter] at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.read(ConscryptEngineSocket.java:788)
[AppCenter] at com.android.okhttp.okio.Okio$2.read(Okio.java:145)
[AppCenter] at com.android.okhttp.okio.AsyncTimeout$2.read(AsyncTimeout.java:213)
[AppCenter] ... 20 more

[aleksandr-dorofeev]

Hello @mgarcialo!
Thanks for getting in touch with us!
This is probably related to these issues #2368, #1566 and we already notified the team about it and they are working on it. It doesn't look like a problem on App Center SDK side.
You also can open a support ticket about this issue on the App Center portal.
Will keep this thread open and notify you when we will have any updates.

[AnastasiaKubova]

Hi there! Just a quick update. The issue should be fixed now, so I am closing this issue.
If this issue still persists please open a support ticket on the App Center portal.

[AdamDiament]

FYI I am getting this in 4.5.0, I have added a support ticket as requested