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[Environments reliability] WSL Creation Error: WSLInstallationFailedTimeOut #3628

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huzaifa-d opened this issue Aug 16, 2024 · 0 comments · Fixed by #3743 or #3794
Closed

[Environments reliability] WSL Creation Error: WSLInstallationFailedTimeOut #3628

huzaifa-d opened this issue Aug 16, 2024 · 0 comments · Fixed by #3743 or #3794
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Area-Environments Area-Environments-WSL-Extension For issues, features requests and bugs related to the WSL Extension in Dev Home Issue-Bug Something isn't working or needs investigation Priority-1 Resolution-Fix-Available Available in a release Type-Reliability Related to stability and reliability

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@huzaifa-d
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huzaifa-d commented Aug 16, 2024

Dev Home version

No response

Windows build number

No response

Other software

No response

Steps to reproduce the bug

Attempt to add a WSL distribution through Dev Home via the create environment flow on a fresh VM or a machine that has never used wsl.exe before.

Expected result

  • User is provided with instructions on how to enable the "Virtual Machine Platform" optional feature and is told to reboot.
  • After a reboot when the user goes to add a WSL distribution, the WIndows Subsystem for linux package is updated to the latest version before attempting to add/install the users selected distribution.

Actual result

Users receive a WSLInstallationFailedTimeOut error message.

Note: as of Dev Home preview version 0.18, we now tell the user that they need to enable the virtual machine platform before allowing them to proceed with the installation. So, the first bullet point in the expected result is now completed with this PR:#3410

The second bullet point about updating the Windows Subsystem for Linux package before proceeding with the installation of the users selected distribution is still needed for this bug to be resolved.

This accounts for 94% of all WSL creation errors

Included System Information

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Included Extensions Information

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@huzaifa-d huzaifa-d added Issue-Bug Something isn't working or needs investigation Area-Environments-WSL-Extension For issues, features requests and bugs related to the WSL Extension in Dev Home labels Aug 16, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage New issue that the core contributors need to triage label Aug 16, 2024
@bbonaby bbonaby added Priority-2 and removed Needs-Triage New issue that the core contributors need to triage labels Aug 16, 2024
@bbonaby bbonaby self-assigned this Aug 16, 2024
@bbonaby bbonaby added this to the Dev Home v0.18 milestone Aug 16, 2024
@bbonaby bbonaby added the Type-Reliability Related to stability and reliability label Aug 21, 2024
@bbonaby bbonaby changed the title WSL Creation time outs [Environment Creation reliability] WSL Creation Error: WSLInstallationFailedTimeOut Aug 21, 2024
@bbonaby bbonaby changed the title [Environment Creation reliability] WSL Creation Error: WSLInstallationFailedTimeOut [Environments reliability] WSL Creation Error: WSLInstallationFailedTimeOut Aug 21, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the In-PR This issue has a related PR label Sep 3, 2024
@krschau krschau added Resolution-Fix-Committed Fix is checked in, but may take 3-4 weeks before it's in a release and removed In-PR This issue has a related PR labels Sep 5, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the In-PR This issue has a related PR label Sep 6, 2024
@krschau krschau removed the In-PR This issue has a related PR label Sep 9, 2024
@krschau krschau added Resolution-Fix-Available Available in a release and removed Resolution-Fix-Committed Fix is checked in, but may take 3-4 weeks before it's in a release labels Sep 24, 2024
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Labels
Area-Environments Area-Environments-WSL-Extension For issues, features requests and bugs related to the WSL Extension in Dev Home Issue-Bug Something isn't working or needs investigation Priority-1 Resolution-Fix-Available Available in a release Type-Reliability Related to stability and reliability
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