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Message about <24h is easy to miss #152

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Fabian42 opened this issue Jan 5, 2021 · 4 comments
Open

Message about <24h is easy to miss #152

Fabian42 opened this issue Jan 5, 2021 · 4 comments
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enhancement New feature or request

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@Fabian42
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Fabian42 commented Jan 5, 2021

The Problem

When the bot complains about the ticket of a request being newer than 24 hours, the message disappears again pretty quickly, making it very easy to miss.

Possible Solution

PM, not deleting, posting somewhere else, …

@Fabian42 Fabian42 added the enhancement New feature or request label Jan 5, 2021
@chandler05
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Could be solved by simply increasing the amount of time the message appears for

@violine1101
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I think the best solution would be to send a DM to the user. However that may be difficult to implement since we need to take rate limits and further bot limitations regarding DMs into account.

@chandler05
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A better solution would be to convert it to an ephemeral message when Discord.js adds support for it. That way only the user that sent the invalid request sees the message and they have to dismiss it themselves.

@violine1101
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While that would be cool, ephermal messages can only be sent as a response to a slash command, so that doesn't work here 😕

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