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Getting push rate-limiting on a loop #318

Closed
Tracked by #322
licaon-kter opened this issue Dec 28, 2019 · 18 comments
Closed
Tracked by #322

Getting push rate-limiting on a loop #318

licaon-kter opened this issue Dec 28, 2019 · 18 comments
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🚫 Bug / Stability Releated directly to bugs or instability issues

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@licaon-kter
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11:36:04.291 [info] <0.10234.0>@ejabberd_c2s:process_auth_result:271 (tls|<0.10234.0>) Accepted c2s PLAIN authentication for user@mydomain.tld by sql backend from hidden_by_ejabberd
11:36:04.400 [info] <0.10234.0>@mod_stream_mgmt:handle_resume:435 (tls|<0.10234.0>) Resumed session for user@mydomain.tld/Monal-iOS.87
11:36:04.469 [info] <0.10234.0>@mod_push:enable:311 Enabling push notifications for user@mydomain.tld/Monal-iOS.87
11:36:30.936 [info] <0.10234.0>@mod_stream_mgmt:transition_to_pending:451 (tls|<0.10234.0>) Closing c2s connection for user@mydomain.tld/Monal-iOS.87: Connection failed: connection closed; waiting 300 seconds for stream resumption
11:36:40.723 [info] <0.10235.0>@ejabberd_c2s:process_auth_result:271 (tls|<0.10235.0>) Accepted c2s PLAIN authentication for user@mydomain.tld by sql backend from hidden_by_ejabberd
11:36:40.849 [info] <0.10235.0>@mod_stream_mgmt:handle_resume:435 (tls|<0.10235.0>) Resumed session for user@mydomain.tld/Monal-iOS.87
11:36:40.962 [info] <0.10235.0>@mod_push:enable:311 Enabling push notifications for user@mydomain.tld/Monal-iOS.87
11:37:07.399 [info] <0.10235.0>@mod_stream_mgmt:transition_to_pending:451 (tls|<0.10235.0>) Closing c2s connection for user@mydomain.tld/Monal-iOS.87: Connection failed: connection closed; waiting 300 seconds for stream resumption
11:37:13.772 [info] <0.10239.0>@ejabberd_c2s:process_auth_result:271 (tls|<0.10239.0>) Accepted c2s PLAIN authentication for user@mydomain.tld by sql backend from hidden_by_ejabberd
11:37:13.884 [info] <0.10239.0>@mod_stream_mgmt:handle_resume:435 (tls|<0.10239.0>) Resumed session for user@mydomain.tld/Monal-iOS.87
11:37:13.949 [info] <0.10239.0>@mod_push:enable:311 Enabling push notifications for user@mydomain.tld/Monal-iOS.87
11:37:40.137 [info] <0.10239.0>@mod_stream_mgmt:transition_to_pending:451 (tls|<0.10239.0>) Closing c2s connection for user@mydomain.tld/Monal-iOS.87: Connection failed: connection closed; waiting 300 seconds for stream resumption
11:37:46.633 [info] <0.10241.0>@ejabberd_c2s:process_auth_result:271 (tls|<0.10241.0>) Accepted c2s PLAIN authentication for user@mydomain.tld by sql backend from hidden_by_ejabberd
11:37:46.757 [info] <0.10241.0>@mod_stream_mgmt:handle_resume:435 (tls|<0.10241.0>) Resumed session for user@mydomain.tld/Monal-iOS.87
11:37:46.866 [info] <0.10241.0>@mod_push:enable:311 Enabling push notifications for user@mydomain.tld/Monal-iOS.87
11:38:13.690 [info] <0.10241.0>@mod_stream_mgmt:transition_to_pending:451 (tls|<0.10241.0>) Closing c2s connection for user@mydomain.tld/Monal-iOS.87: Connection failed: connection closed; waiting 300 seconds for stream resumption
11:59:26.879 [info] <0.308.0>@mod_push:notify:454 push.monal.im rejected notification for user@mydomain.tld (xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) temporarily: Ratelimit reached (resource-constraint)

...7 seconds pass...the cycle starts again...

Monal 4.2, 6S, iOS 12.4.4
Server ejabberd HEAD (config)
@anurodhp
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anurodhp commented Dec 28, 2019 via email

@licaon-kter
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licaon-kter commented Dec 28, 2019 •
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I dunno when, this is level 4 info and I'd rather not go to full stanza verbose :)

The device is not in my possession to just test.

@Echolon Echolon mentioned this issue Jan 4, 2020
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@Echolon Echolon added the 🚫 Bug / Stability Releated directly to bugs or instability issues label Jan 4, 2020
@anurodhp
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i think what is happening here is there are many stale devices. there was a fix to the push moduel in prosody i need to deploy that may resolve this.

@licaon-kter
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Any news?

info] <0.315.0>@mod_push:notify:512 io s13push.monal.im rejected notification for user@domain.tld (5xxxxxxx-Exxx-40DD-Axxx-9xxxxx) temporarily: Ratelimit rea ched (resource-constraint)

@tmolitor-stud-tu
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@anurodhp did you update the appserver?
If so, this issue can be closed now.

@tmolitor-stud-tu
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anu updated the appserver recently, so this bug can be closed now

@Echolon
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Echolon commented Jun 20, 2020

@licaon-kter if there is anything weird again dont hesitate to comeback.
Thanks everyone!

@Echolon Echolon closed this as completed Jun 20, 2020
@licaon-kter
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licaon-kter commented Jun 20, 2020 •
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Recently meaning today at 05AM UTC (my logs says SERVERRESTART for the pushserver)? Then it's too soon to call this fixed... Eg. On June 18 this was still happening.

@tmolitor-stud-tu
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@licaon-kter: @anurodhp told me about the update on 2020-06-14...

@licaon-kter
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licaon-kter commented Jul 21, 2020 •
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Could you reopen?

@mod_push:notify:512 ios13push.monal.im rejected notification for user1@mydomain.tld (FADxxxxx-Exxx-4xxx-8xxx-3xxxxxxxxxxx) temporarily: Ratelimit reached (resource-constraint)
@mod_push:notify:519 ios13push.monal.im rejected notification for user2@mydomain.tld (37xxxxxx-0xxx-4xxx-9xxx-8xxxxxxxxxxx), disabling push: Unknown push node/secret (item-not-found) (cancel)

(these are the types of messages that I see, after grep/sort/uniq)

iOS 12 (or 13 on the second one), Monal 4.6 (616) from App store

@Echolon Echolon reopened this Jul 21, 2020
@licaon-kter
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Any news?
[info] <0.311.0>@mod_push:notify:512 push.monal.im rejected notification for user@domain.tld (A20BXXXX-XXXX-XXXX-XXXX-XXXXXXXXC89C) temporarily: Ratelimit reached (resource-constraint)

:(

@Echolon
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Echolon commented Sep 3, 2020

@tmolitor-stud-tu do you have any further ideas on this?

@tmolitor-stud-tu
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yes: wait for the push server upgrade

@licaon-kter
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@tmolitor-stud-tu The server has been updated, still seeing this error.

@tmolitor-stud-tu
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I upgraded the ratelimit module used in the appserver, this should be fixed now (already in production)
Can you confirm this?

@licaon-kter
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Haven't seen this for a week so maybe it's fixed, thanks.

@volga629-1
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I still see those messages

2021-11-11 13:06:59.358997-05:00 [info] <0.309.0>@mod_push:notify/5:512 ios13push.monal.im rejected notification for  (4A643696-8A3C-4A5C-9034-54D127CB72B4) temporarily: Ratelimit reached (resource-constraint)
2021-11-11 13:06:59.359282-05:00 [info] <0.309.0>@mod_push:notify/5:512 ios13push.monal.im rejected notification for  (C29985D6-F36F-47F2-AA26-C07738F69E23) temporarily: Ratelimit reached (resource-constraint)

@foss-
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foss- commented Nov 11, 2021

Best to file a new issue. The original issue was files against Monal 4.2 on iOS 12.

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@anurodhp @licaon-kter @foss- @tmolitor-stud-tu @Echolon @volga629-1