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Exporting data failed #5917

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pavdigital opened this issue Jan 23, 2022 · 9 comments
Open

Exporting data failed #5917

pavdigital opened this issue Jan 23, 2022 · 9 comments

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@pavdigital
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Any troubleshooting tips to export data? Keep getting the below errors when attempting SQL / Json exports.

SQL export Jan 23, 2022 10:57 settings.export_status_failed
Json export Jan 23, 2022 10:50 settings.export_status_failed

Running latest docker image v3.6.1

@justsomebody42
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I have the very same issue

@alephtaph
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Same here

Docker v.3.70

@puppylpg
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same...

@RobSheppard1976
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Same here.

@maartenhendrix
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maartenhendrix commented Jun 2, 2022

Same here
Does anyone have a workaround?

@wolf-rainer
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Hi,

Someone in another issue thread gave a workaround!

I'm running 'latest' Monica 3.7.0 on an 8-raspberry-cluster-docker-swarm.
Also for me both exports (SQL and JSON) show 'Failed' after about 30 seconds.

But opening the commandline on the app container and navigating to /var/www/html/storage/app/public/exports/ (as mentioned in #5937) shows the files being created.

Not sure whether the files are incomplete when trying to export larger data - but actually I can find all actually existing information when parsing the JSON with Python.

@justsomebody42
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Thanks for posting this here!
I was able to import my data into a new instance.
Looks to be complete.
Phew... Great!

@expionage
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Hi there, I seem to be running into the same type of issue. I tried to export, but all I see is:

Screen Shot 2022-11-22 at 1 08 41 AM

Then I tried to export a few more times and now got 4 "Doing" status', but it looks like it's hung.

@sean808080
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Hi,

Someone in another issue thread gave a workaround!

I'm running 'latest' Monica 3.7.0 on an 8-raspberry-cluster-docker-swarm. Also for me both exports (SQL and JSON) show 'Failed' after about 30 seconds.

But opening the commandline on the app container and navigating to /var/www/html/storage/app/public/exports/ (as mentioned in #5937) shows the files being created.

Not sure whether the files are incomplete when trying to export larger data - but actually I can find all actually existing information when parsing the JSON with Python.

This was true for me as well. I see the exports are created successfully but the UI is saying the export failed. DOH!

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9 participants