[Use Case] ServiceNow Agent Nudge

[ajaymerchia]

Use Case Guide Request: ServiceNow Agent Nudge

Description of Use Case:
Nudge agents to address tickets that are overdue pending their action.

System:
Include a link to an existing authentication guide at https://developer.moveworks.com/creator-studio/resources, or create an authentication guide issue and link it here
#7

(Optional) Purple Chat Mockup:
Draft a purple chat mockup of your use case here: https://developer.moveworks.com/creator-studio/purple-chat-builder

Research

Add links and notes on any research you've already done for this use case

[ajaymerchia]

Moveworks Creator Studio - Events_ Agent Nudge.pdf
Good starting point

[sarthaksrinivas]

Defer until after all the other guides are completed