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[Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. #10721

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philip-lamb opened this issue May 18, 2020 · 12 comments
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🐞 bug Crashes, Something isn't working, .. eng:qa:verified QA Verified Feature:Toolbar Address bar, see also Feature:Search qa-triaged Issues triaged by qa wontfix

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@philip-lamb
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philip-lamb commented May 18, 2020

Steps to reproduce

  1. Have HTC 10 device (5" diagonal screen)
  2. Visit https://untrusted-root.badssl.com/
  3. Tap "Advanced".
  4. Note that URL bar covers the button labelled "Accept the Risk and Continue", so wait for URL bar to auto-hide.
  5. Tap "Accept the Risk and Continue".

Expected behavior

  • Button is activated and browser proceeds to site.

Actual behavior

  • Button cannot be selected by tapping, instead the previous element is selected, which is "Go Back (Recommended)". Page does not allow scrolling past last element.

Device information

  • Android device: HTC 10, Android 8.0
  • Fenix version: Nightly 200517 (Build #21380606)

Depends on: #6380

┆Issue is synchronized with this Jira Task

@philip-lamb philip-lamb added the 🐞 bug Crashes, Something isn't working, .. label May 18, 2020
@github-actions github-actions bot added the needs:triage Issue needs triage label May 18, 2020
@philip-lamb
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This appears to be a more general layout bug, in that buttons that appear behind the URL bar cannot be selected. Verified not present in Firefox Preview 5.0.0 (Build #21212137).

@ekager ekager added Feature:Toolbar Address bar, see also Feature:Search and removed needs:triage Issue needs triage labels May 18, 2020
@ekager
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ekager commented May 18, 2020

Possible dupe of #10578 (ie see #10578 (comment))

@gawa971
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gawa971 commented Jun 3, 2020

Maybe two or three weeks ago I ran into this bug for the first time because I started using daily a website with a self-signed certificate. It wasn't an issue because by zooming in I could still tap the "Accept the risk" button.

Since I upgraded Firefox Preview, zooming in is not enough. The button "Accept the risks" cannot be selected anymore.

I do not upgrade regularly Firefox Preview so I don't know which version made this bug worse. I just know for sure it was possible to tap by zooming with a version not older than 3weeks ago. I don't know if it helps and if tracking a regression would make sense here since even then it was already a bug. The button was usable, but just barely...

Like @philip-lamb, I think the button itself is working fine. It's probably a layout bug preventing us to click on it, maybe depending on the size of the screen ?

Steps to reproduce

Go to https://untrusted-root.badssl.com/
Tap "Advanced"
Try to tap "Accept the risk" --> doesn't work
Zoom in on this button
Try again to tap "Accept the risk" --> worked with a previous version, doesn't work anymore

Workaround

three dots on the bottom right -> Switch "force desktop mode" -> now the button works. Disabling the desktop mode refreshes the page in mobile mode. But since the warning has been accepted/bypassed succesfully once, it loads just fine.

Device information

Samsung S10e
Android 10
Nightly 200602 06:01 (build #21540609)
44.0.20200531130125, 2ac91e359
GV: 78.0a1-20200529095426 (more recent than the one in #10578 comment)
AS: 0.59.0

@data-sync-user data-sync-user changed the title [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. FNX-4498 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. Aug 10, 2020
@data-sync-user data-sync-user changed the title FNX-4498 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. FNX3-14104 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. Aug 10, 2020
@data-sync-user data-sync-user changed the title FNX3-14104 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. FNX-4498 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. Aug 11, 2020
@data-sync-user data-sync-user changed the title FNX-4498 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. FNX2-13243 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. Aug 11, 2020
@carriesmi
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I am having same issue on Samsung M20 the button is hidden behind UI.

@Rodze
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Rodze commented Aug 24, 2020

Yep bug still present and the desktop site workaround doesn't work either for me on Galaxy S10

@kbrosnan kbrosnan changed the title FNX2-13243 ⁃ [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. [Bug] Unable to select "Accept the Risk and Continue" button on "Secure Connection Failed" dialog. Aug 29, 2020
@michaelof
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Bug still present in 80.1.2, but:

Maybe an intermediate workaround, as I have this painful issue every time my German Fritzbox router renews it's letsencrypt keys:

The issue DOES NOT happen when device is in landscape mode.

At least on my Nokia 7.2, Android 10

@lindhe
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lindhe commented Nov 25, 2020

I had this issue recently. For me, it worked i Private tab but not regular tabs. Restarting did not help, but reinstalling helped.

@stale
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stale bot commented May 25, 2021

See: #17373 This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix label May 25, 2021
@sflorean
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This is still reproducible on Nightly 5/25 with Pixel 3 (Android 11).

@stale stale bot removed the wontfix label May 25, 2021
@sflorean sflorean added the qa-triaged Issues triaged by qa label May 25, 2021
@Taubin
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Taubin commented Jul 3, 2021

Still happening on 89.1.1

I am unable to connect to local home sites due to this on my phone. Galaxy S10.

Switching to desktop does not work either.

@stale
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stale bot commented Dec 30, 2021

See: #17373 This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix label Dec 30, 2021
@SoftVision-LorandJanos
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This issue is no longer reproducible on the latest Nightly (2022-01-04).
Device used: Oppo Reno 6 (Android 11).
Closing the ticket as fixed.

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