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English and Korean content in Danish Emails #14412

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bcolsson opened this issue Nov 4, 2022 · 4 comments
Open

English and Korean content in Danish Emails #14412

bcolsson opened this issue Nov 4, 2022 · 4 comments

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@bcolsson
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bcolsson commented Nov 4, 2022

Description

Report from one of our localizers:
I made some changes to my Firefox account a couple days ago and received emails from Firefox Accounts. I found a couple of problems.

Steps to reproduce

  1. Remove secondary email address.
  2. Receive an all English email. ("Secondary email removed")
  3. Add a new secondary email address
  4. The "Secondary email added" email was all Danish.
  5. Sign in to account.
  6. Receive email after signing in with Danish text with some Korean dates. ("Your Firefox Account was used to sign in")

Expected result

Receive emails with all Danish text.

Actual result

Receive non-Danish emails, or Danish emails mixed with Korean.
secondary_email_removed_edit
Korean_language_edit

Notes

All Danish strings for these emails have been localized, so this is not an issue of not having translations.

The second Korean issue has previously been reported: JIRA link.

┆Issue is synchronized with this Jira Task
┆Link To Issue: https://mozilla-hub.atlassian.net/browse/FXA-6237

@LZoog
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LZoog commented Nov 4, 2022

Thanks for the report. I think this is a dupe of FXA-4955 but I'm not 100% certain so I'll leave a comment on that issue to see if the fix there also fixes this.

@bcolsson
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bcolsson commented Nov 4, 2022

Thanks. It's possible the second Korean issue might be a separate issue from the first issue of when an English email was sent instead of Danish.

@pacanukeha
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I had a similar issue this evening, adding 2FA to my account generated an email in English as expected but the date and time were in Farsi

@Joergen
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Joergen commented May 26, 2023

There is a mix up of dates and time in several Danish emails.

Deleting account recovery key: (English)
Friday, May 26, 2023
6:56:36 PM (CEST)

Creating a new account recovery key: (Persian?)
جمعه، ۲۶ مه ۲۰۲۳
۱۸:۵۸:۲۷ (CEST)

Turning off two-step authentication: (??)
Jumat, 26 Mei 2023
19.08.27 (CEST)

Turning on two-step authentication: (English)
Friday, May 26, 2023
7:11:43 PM (CEST)

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4 participants