Skip to content
This repository has been archived by the owner on May 22, 2021. It is now read-only.

Unable to login with firefox account #1481

Open
MarvinMep opened this issue Jun 13, 2020 · 5 comments
Open

Unable to login with firefox account #1481

MarvinMep opened this issue Jun 13, 2020 · 5 comments

Comments

@MarvinMep
Copy link

I haven't been able to sign in with my Firefox account for a few months. I click "Entrar" (Enter), enter my email, I enter my password at https://accounts.firefox.com/oauth/, and then: "Oops, ocorreu um erro!" (Oops, an error has occurred!). But it doesn't say which error was.

Captura de tela de 2020-06-13 14-09-40

Debian 10.4
Firefox 77.0.1 (64-bits) (downloaded from Firefox's site)

@contrapunctus-1
Copy link

contrapunctus-1 commented Jun 17, 2020

Same issue. It occurs even after turning off advanced tracking protection, and in Safe Mode. Ironically, I can login just fine from Falkon (QtWebEngine-based). 🤔

In addition to fixing whatever issue this is, can users please also get a more informative error message, ideally one which also suggests steps they can take?

Debian Testing
Firefox 77.0.1 (32-bit) (also downloaded from mozilla.org)

@stopbit
Copy link

stopbit commented Jun 22, 2020

Same here!

@NJM-Goals
Copy link

Same here with Firefox 77.0.1 (64-Bit) on Windows 10 64-Bit
Works with Opera 69.0.3686.36 Update-Stream:Stable on Windows 10 64-bit

@MarvinMep
Copy link
Author

I figured out it works adding send.firefox.com to the cookies' whitelist. But it's not quite a duplicate of #1429 , since the signing in malfunction when cookies are being autodeleted is not the only issue here.

The main issue is that I had to search and figure out by myself what exactly went wrong. The message should tell what went wrong, specially if not allowing sign in with cookies desabled is a dev's intent.

At least it could suggest a solution to whatever went wrong (instead of saying "Try Firefox Send...").

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

5 participants
@NJM-Goals @MarvinMep @contrapunctus-1 @stopbit and others