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[website] Infinite loop on mui.com with Firefox Mac #44512

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simontol opened this issue Nov 23, 2024 · 7 comments
Closed

[website] Infinite loop on mui.com with Firefox Mac #44512

simontol opened this issue Nov 23, 2024 · 7 comments
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website Pages that are not documentation-related, marketing-focused.

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@simontol
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simontol commented Nov 23, 2024

Steps to reproduce

Steps:

  1. Open this link to live example: http://mui.com
  2. Open site homepage with Firefox 132.0.2 (aarch64)

Current behavior

The site goes in infinite loop.
Nothing in the page is clickable and can't navigate.

Expected behavior

mui.com homepage correctly loads and is interactable

mui.com_firefox.-.SD.480p.mov

Context

No response

Your environment

Mui version N/A
Firefox 132.0.2 (aarch64) on Mac OS Sequoia 15.1
Macbook Pro M1 16"

Search keywords: mui.com firefox mac

@simontol simontol added the status: waiting for maintainer These issues haven't been looked at yet by a maintainer label Nov 23, 2024
@zannager zannager added the website Pages that are not documentation-related, marketing-focused. label Nov 25, 2024
@aarongarciah
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Hey @simontol, thanks for reporting the issue. I'm unable to reproduce the issue on Firefox for Mac. May I ask you to persist the console logs so you can see if an error is being logged to the console? There's an option in Firefox to do that as shown in the screenshot below:

Screenshot 2024-11-25 at 18 47 16

If there's no error being logged to the console, you may try to clear the mui.com cache in Firefox to see if it solves the issue.

@aarongarciah aarongarciah changed the title Infinite loop on mui.com with Firefox Mac [website] Infinite loop on mui.com with Firefox Mac Nov 25, 2024
@aarongarciah
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We had a similar report in the past (not in macOS though) that was solved by clearing the mui.com cache: #42497

@aarongarciah aarongarciah added status: waiting for author Issue with insufficient information and removed status: waiting for maintainer These issues haven't been looked at yet by a maintainer labels Nov 25, 2024
@simontol
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Hi @aarongarciah, after clearing the cache I was able to load the homepage but when I tried to reload the page (cmd+r) the loop started.
In the video above 'persist log' was enabled. I've tried to look in the console but I see no errors.

@github-actions github-actions bot added status: waiting for maintainer These issues haven't been looked at yet by a maintainer and removed status: waiting for author Issue with insufficient information labels Nov 25, 2024
@simontol
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Screenshot 2024-11-26 alle 07 53 29 Console errors

@aarongarciah
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The error in the screenshot seems unrelated to mui.com, at least I can't see that file being loaded on my end. Do you have some browser extension that could be causing trouble? Can you try opening mui.com in incognito mode without any browser extension?

@aarongarciah aarongarciah added status: waiting for author Issue with insufficient information and removed status: waiting for maintainer These issues haven't been looked at yet by a maintainer labels Nov 26, 2024
@simontol
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simontol commented Nov 26, 2024

@aarongarciah I've found that https://fakefiller.com/ extension was causing the infinite reload.
I can replicate the same issue also on Firefox for Windows installing the extension.
Thanks to all for the support.

@github-actions github-actions bot added status: waiting for maintainer These issues haven't been looked at yet by a maintainer and removed status: waiting for author Issue with insufficient information labels Nov 26, 2024
@aarongarciah
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Thanks for following up @simontol!

@aarongarciah aarongarciah closed this as not planned Won't fix, can't repro, duplicate, stale Nov 26, 2024
@aarongarciah aarongarciah removed the status: waiting for maintainer These issues haven't been looked at yet by a maintainer label Nov 26, 2024
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