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[license] Charts heatmap license problem #14488

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mwydra0206 opened this issue Sep 4, 2024 · 3 comments
Closed

[license] Charts heatmap license problem #14488

mwydra0206 opened this issue Sep 4, 2024 · 3 comments
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component: charts This is the name of the generic UI component, not the React module! package: x-license Specific to @mui/x-license. status: expected behavior Does not imply the behavior is intended. Just that we know about it and can't work around it support: commercial Support request from paid users support: pro standard Support request from a Pro standard plan user. https://mui.com/legal/technical-support-sla/

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@mwydra0206
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mwydra0206 commented Sep 4, 2024

The problem in depth

Hello MUI-Team,

we are started using the MUI-X Pro version this year and had a great experience so far. I am currently started into looking into the new Heatmap that is usable under the Pro license. But when adding it to the Project I get following watermark and I am not sure why. For charts I am on the newest version but I am not sure what the problem is :D

image

Your environment

`npx @mui/envinfo`
 System:
    OS: Linux 5.15 Ubuntu 22.04.4 LTS 22.04.4 LTS (Jammy Jellyfish)
  Binaries:
    Node: 20.11.0 - ~/.nvm/versions/node/v20.11.0/bin/node
    npm: 10.2.4 - ~/.nvm/versions/node/v20.11.0/bin/npm
    pnpm: 9.1.2 - ~/.nvm/versions/node/v20.11.0/bin/pnpm
  Browsers:
    Google Chrome 128.0.0.0
  npmPackages:
    @emotion/react: ^11.11.4 => 11.11.4
    @emotion/styled: ^11.11.5 => 11.11.5
    @mui/base:  5.0.0-beta.36
    @mui/core-downloads-tracker:  5.15.20
    @mui/icons-material: ^5.15.20 => 5.15.20
    @mui/lab: ^5.0.0-alpha.136 => 5.0.0-alpha.165
    @mui/material: ^5.15.20 => 5.15.20
    @mui/private-theming:  5.16.6
    @mui/styled-engine:  5.16.6
    @mui/system:  5.16.7
    @mui/types:  7.2.15
    @mui/utils:  5.16.6
    @mui/x-charts: ^7.12.1 => 7.15.0
    @mui/x-charts-pro: ^7.0.0-alpha.3 => 7.0.0-alpha.3
    @mui/x-charts-vendor:  7.15.0
    @mui/x-data-grid: ^6.19.3 => 6.19.4
    @mui/x-data-grid-pro: ^7.10.0 => 7.10.0
    @mui/x-internals:  7.10.0
    @mui/x-license: ^7.11.0 => 7.15.0
    @types/react: ^18.3.3 => 18.3.3
    react: ^18.3.1 => 18.3.1
    react-dom: ^18.3.1 => 18.3.1
    typescript: ^5.4.5 => 5.4.5

Search keywords: charts heatmap license
Order ID: 94919

@mwydra0206 mwydra0206 added status: waiting for maintainer These issues haven't been looked at yet by a maintainer support: commercial Support request from paid users labels Sep 4, 2024
@github-actions github-actions bot added component: charts This is the name of the generic UI component, not the React module! support: pro standard Support request from a Pro standard plan user. https://mui.com/legal/technical-support-sla/ labels Sep 4, 2024
@mwydra0206 mwydra0206 changed the title [question] [question] MUI-X charts heatmap license problem Sep 4, 2024
@michelengelen
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Hey @mwydra0206 please have a look at this section in the docs: Component not included in your license.

This blog post should shed some light over it as well: https://mui.com/blog/mui-x-sep-2024-price-update/

The license key you are using is not covering this product, but you can have it renewed or replaced with a new one if you reach out to the sales team! Thanks! 👍🏼

@michelengelen michelengelen added status: waiting for author Issue with insufficient information and removed status: waiting for maintainer These issues haven't been looked at yet by a maintainer labels Sep 4, 2024
@michelengelen michelengelen changed the title [question] MUI-X charts heatmap license problem [license] Charts heatmap license problem Sep 4, 2024
@michelengelen michelengelen added status: expected behavior Does not imply the behavior is intended. Just that we know about it and can't work around it package: x-license Specific to @mui/x-license. labels Sep 4, 2024
@mwydra0206
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Okay. Thanks for the quick reply 😊.
I will contact sales about this.

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github-actions bot commented Sep 5, 2024

⚠️ This issue has been closed. If you have a similar problem but not exactly the same, please open a new issue.
Now, if you have additional information related to this issue or things that could help future readers, feel free to leave a comment.

@mwydra0206: How did we do? Your experience with our support team matters to us. If you have a moment, please share your thoughts in this short Support Satisfaction survey.

@github-actions github-actions bot added status: waiting for maintainer These issues haven't been looked at yet by a maintainer and removed status: waiting for author Issue with insufficient information labels Sep 5, 2024
@michelengelen michelengelen removed the status: waiting for maintainer These issues haven't been looked at yet by a maintainer label Sep 5, 2024
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Labels
component: charts This is the name of the generic UI component, not the React module! package: x-license Specific to @mui/x-license. status: expected behavior Does not imply the behavior is intended. Just that we know about it and can't work around it support: commercial Support request from paid users support: pro standard Support request from a Pro standard plan user. https://mui.com/legal/technical-support-sla/
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