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[license] Issue with MUI X Pro license #9674

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genovic-serviceuser opened this issue Jul 14, 2023 · 3 comments
Closed

[license] Issue with MUI X Pro license #9674

genovic-serviceuser opened this issue Jul 14, 2023 · 3 comments
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package: x-license Specific to @mui/x-license. support: commercial Support request from paid users

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@genovic-serviceuser
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Hi MUI X Support,

We've purchased a single developer MUI X Pro licence and our developer is trying to deploy a second site with MUI X code and she is getting a watermark in the database table saying we don't have a license. There were no problems with deploying the first site. Is there any reason why this is coming up, given it's the single developer that has build and deployed both sites?

Thanks,
Tim Bakker
Melbourne Genomics Health Alliance

@joserodolfofreitas
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joserodolfofreitas commented Jul 14, 2023

Hi Tim,
If the error states "missing license", that means it hasn't received any license as input.

You can get more information about the license validation messages at:
https://mui.com/x/introduction/licensing/#validation-failures

On an additional note, in case you're using a Next application and you're passing the license through an environment variable, you must prefix it with "NEXT_PUBLIC_" as stated in NextJs docs.

@joserodolfofreitas joserodolfofreitas added package: x-license Specific to @mui/x-license. support: commercial Support request from paid users labels Jul 14, 2023
@oliviertassinari oliviertassinari changed the title Issue with MUI X Pro license [license] Issue with MUI X Pro license Sep 12, 2024
@oliviertassinari
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Closing as the issue is one year old and we have no enough information to act on it.

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This issue has been closed. If you have a similar problem but not exactly the same, please open a new issue.
Now, if you have additional information related to this issue or things that could help future readers, feel free to leave a comment.

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