Samsung devices #427

eremeev23 · 2023-07-27T15:20:17Z

Description

Black window instead of panorama image (https://ibb.co/9Hshmdx). This issue is on samsung smartphones only (in all browsers).
Errors in console -- https://ibb.co/Sf24Km6

Nuxt3 + "@egjs/vue3-view360": "^4.0.0-beta.4"

eremeev23 · 2023-07-27T15:34:18Z

Nvmr. Fixed by reducing size of image from 4096x2048 for 2048x1024

nguyenph194812 · 2024-03-04T03:00:46Z

i have the same issue , but for me it seems that all smartphones get black window instead of panorama image. Do we have any fix for this ?

malangfox · 2024-03-04T10:01:42Z

@nguyenph194812
Does the issue you commented on occur with all panorama images?
If not, can we check the panorama image that reproduces your issue?

nguyenph194812 · 2024-03-04T10:47:10Z

@malangfox yes, i do resize my image from 81924092 to 20481024 and it shows the image, but the original one is black. The bug reproduces on all smartphones. Here's my image
https://drive.google.com/file/d/1PA8rMR1bskrTIWHqRQv5JUMXoPQqGAiO/view?usp=drive_link

nguyenph194812 · 2024-03-04T12:16:56Z

Also i wonder does your lib use Multiresolution like krpano, marzipano ?

nguyenph194812 · 2024-03-06T12:10:24Z

@malangfox hei, does the bug fixed yet. i use android and it always shows black, get the same log as @eremeev23