Grievify-Grievances Management system for NIT,Silchar. This app lets you register grievances for quick resolutions and timely update.
The android app lets you:
- Login and registration feature for students to create accounts and access the app.
- Chatbot feature to provide automated responses to common grievances.
- Grievance submission form allowing students to describe the details of their grievances and attach relevant document.
- Real-time updates on the status of each grievance.
- Automatic ticket generation for each grievance submission for tracking purposes.
- Option to escalate grievances to higher authorities in case of emergency.
- Classification of tickets into departments(Academics, Admin and Student welfare) for better user-experience.
- Option to give feedback about the grievance resolution process after the complaint is resolved.
