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Zoom Shuffle Bot

This repo contains a Zoom Chatbot used to retrieve a randomized list of your current meeting's participants:

Chatbot

The bot will work for any logged-in meeting participant.

Architecture

The app is an HTTP server (using Fastify) backed by a Postgres database for persisting data.

The server has three public endpoints:

  • /authorize - called when the app is installed in a Zoom account, here we fetch an initial OAuth token for accessing Zoom's API
  • /hook - used for handling event subscriptions (participant joined, participant left, meeting ended) and stores the state of active meetings in the database - when a meeting ends it's removed
  • /bot - used for handling Chatbot calls (when a slash command is used or a direct message is sent to the bot), and responds with the randomized list of participants

Meeting participants might not necessarily be logged in, that's why the app is storing both the usernames (which may be set for the current meeting only) and user ids of the logged-in users for looking up their active meetings.

To avoid privacy issues usernames stored in the database are encrypted using SHA256.

Local development

Requirements

  • Node LTS

Setting up the local environment

  1. Create the env file

    cp .env.sample .env

    the missing environment variables will come from the Zoom Chatbot setup in the next steps👇

  2. Install packages

    npm install

  3. Startup the Firestore emulator

    npm run db:up

  4. Startup the local server with nodemon

    npm run dev

    node debugger is available on the default port 9229

  5. Use ngrok to expose the local app

    If you don't have ngrok installed, here you can find the setup instructions: Ngrok install

    make sure to create an account and log in before proceeding with the following steps.

    ngrok http 3000 - run this command to expose your local app running on port 3000

  6. Keep note of your public ngrok https url

    we'll refer to it as $PUBLIC_URL in the following steps Ngrok

Setting up a Zoom Chatbot for development

  1. Visit Zoom Marketplace and create a new Chatbot in a private account (follow the instructions below and visit docs for reference).

    Some issues found with accounts created with a gmail.com email, refer to the troubleshooting paragraph.

  2. In the App credentials tab:

    • copy the development Client ID and Client secret to your local .env file
    • fill in the Redirect URL for OAuth field with $PUBLIC_URL/authorize replacing $PUBLIC_URL with the ngrok http url
    • in you .env file set REDIRECT_URL to the same value
    • add the $PUBLIC_URL to the OAuth allow list - this is necessary for OAuth to work App configuration

  3. In the Information tab fill in the Developer Contact Information section

  4. In the Feature tab:

    • fill in the Bot endpoint URL field - this is the $PUBLIC_URL/bot endpoint
    • add a slash command (note: this has to be a value that is unique for the entire Zoom Marketplace)
      • add a "usage hint" named "skipme" and add its description: "Do not include me in the random list of participants"
    • enable Events subscription for all users in the account and subscribe to the following events:
      • End Meeting
      • Participant/Host joined meeting
      • Participant/Host left meeting
    • fill in the Event notification endpoint URL - this is the $PUBLIC_URL/hook endpoint
    • copy the Secret Token to your local .env file
    • copy the Bot JID to your local .env file (it will be generated when settings are saved) Feature tab

  5. In the Scopes tab add the user:read:admin scope - here's a reference description of the used scopes: Scopes Tab

  6. Move on to the Local test tab and try installing the app locally (make sure that your app is running, publicly available and using the development secrets). You will be asked to authorize the app and if everything goes well you will be redirected to a new Zoom chat with your bot. You can re-install the app locally as many times as you need. Local test tab

  7. You can test the Chatbot in Zoom by:

    1. sending any message directly to the bot (anything you send here will trigger the bot, you can also type skipme)
    2. sending messages to a new/existing channel (/SLASH_COMMAND_FROM_STEP_4 or /SLASH_COMMAND_FROM_STEP_4 skipme)

  8. For development purposes, don't submit the app in the Submit tab. Keep it as a draft.

Continuous integration

GitHub Actions are used for running tests in a controlled environment

Continuous Delivery

Github Actions deploy the master branch to Google Cloud Platform.

The Continuous Delivery workflow can be triggered manually in the Actions tab (the test database and Run instance have to be removed manually).

To make the CD pipeline work, you need to set up the following variables:

  • GCP_WORKLOAD_IDENTITY_PROVIDER,
  • GCP_PROJECT_ID,
  • GCP_SERVICE_ACCOUNT,
  • RUN_CPU,
  • RUN_MEM,
  • RUN_SERVICE_NAME,
  • FIRESTORE_COLLECTION,
  • ZOOM_CLIENT_ID,
  • ZOOM_REDIRECT_URL,

To make the CD pipeline work, you need to set up the following secrets:

  • ZOOM_BOT_JID,
  • ZOOM_CLIENT_SECRET,
  • ZOOM_SECRET_TOKEN

Monitoring and logs

If deployed with GCP using the Continuous Delivery pipeline, the application metrics can be monitored in the Cloud Run service details page.

The app utilizes Fastify's default logger, and the production logs are easily accessible using GCP's Logs Explorer. Logs can be easily narrowed down to a specific commit deployment by filtering on revision names which consist of ${SERVICE_NAME}-${COMMIT_SHA}.

Troubleshooting

During the setup and installation phase you can come across a few problems:

Gmail issue

Since February 2022 are occurring some problems creating the bot using an account registered with the @gmail.com domain. The returned error is a generic fail_register_robot_to_robot_service. Using an account made using a non-Gmail account everything works well. https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742

Linux issue

Another little problem comes when the app is locally tested using Linux. Authorizing the device redirects you to an unsupported page, and the bot is not added to your account. In this case, try using windows or mac.

Webhooks issue

If the bot stops working and always responds with "Sorry, you don't seem to be participating in any of the ongoing meetings", it can depend on a problem with the webhooks, in fact, the tracking of the join and left of the meeting is tracked using the webhooks.

For local testing, it is enough to re-authorize the bot by clicking on the Add button in the Local test tab and trying again.

Local test tab

For the production environment, you can try to open the publishable url in a browser. The publishable url is available in the submit tab of the app configuration.

Submit tab