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[Bug]: notification on netdata.cloud not working for me #968

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sjcotto opened this issue Dec 29, 2023 · 3 comments
Closed

[Bug]: notification on netdata.cloud not working for me #968

sjcotto opened this issue Dec 29, 2023 · 3 comments
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bug Something isn't working needs triage

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@sjcotto
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sjcotto commented Dec 29, 2023

Bug description

I do see the alerts but neither the email nor the discord notifications are working for me, using the netdata.cloud

Expected behavior

notification sent

Steps to reproduce

...

Installation method

other

System info

--

Netdata build info

--

Additional info

--

@sjcotto sjcotto added bug Something isn't working needs triage labels Dec 29, 2023
@ilyam8 ilyam8 transferred this issue from netdata/netdata Dec 29, 2023
@hugovalente-pm
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@sjcotto this was raised on the discord thread, some further questions to help here:

  • Can you check yous Space Alert Notification settings for these integrations and ensure they are enabled?
    image

  • For email, you should also check your User Notification Profile settings
    image

  • Is this happening to all alerts or some specific ones?

  • Can you share your Space ID and email on a DM to further troubleshoot? --> this can be a DM on discord

@sjcotto
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sjcotto commented Jan 3, 2024

hi there, i relied in the discord thread

@hugovalente-pm
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closing as not a bug

@hugovalente-pm hugovalente-pm closed this as not planned Won't fix, can't repro, duplicate, stale Jan 10, 2024
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