Save icon turns cycling and cycling and cycling ...

[kangaroo72]

Dear Team,

my actual config:

NC 16.0.5 / Contacts 3.1.4 / NGINX (ReverseProxy) 1.17.3 / PHP 7.3.8

I have 245 contacts. When one will be saved, the circle appears and never ends ... see picture.

Any Idea?? Thank you, Tom

[skjnldsv]

Hello!
I will need your browser console log to investigate this issue.
Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand)

Chrome

• Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
• Alternative method:
  1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
  2. Click the “console” tab.

Safari

• Press CMD + ALT + I to open the Web Inspector.
• See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

IE9

1. Press F12 to open the developer tools.
2. Click the “console” tab.

Firefox

• Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
• or, if Firebug is installed (recommended):
  1. Press F12 to open Firebug.
  2. Click on the “console” tab.

Opera

1. Press CTRL + SHIFT + I to open Dragonfly.
2. Click on the “console” tab.

[kangaroo72]

@skjnldsv see the attached log. Thank you, Tom
cloud.escher.cc-1570013296114.log

[skjnldsv]

Thanks!
Does it do that on every contact?

[skjnldsv]

Highly possible duplicate of #1009

[kangaroo72]

Not with every contact.
Some contacts appear with "This contact was broken and received a fix. Please review the content and click here to save it." and then there's the issue ...

[skjnldsv]

Okay, can you download the contact and paste it here maybe? (you can obfuscate some sensitive data, but don't edit the data like ,;:... etc) :)

[kangaroo72]

Does that help?

https://paste.escher.cc/view/6c44ad41

[skjnldsv]

Yep!

ADR;TYPE=home;LABEL="xxxxxxxxrstr. 56, 60000 Thecity":;;xxxxxxxxrst
 r. 36\, 60000 Thecity;;;;

Duplicate of #1009
Basically we're waiting for a fix on an external library :(