Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Client crash on sharing #1589

Closed
squalo80 opened this issue Nov 6, 2019 · 7 comments
Closed

Client crash on sharing #1589

squalo80 opened this issue Nov 6, 2019 · 7 comments
Labels

Comments

@squalo80
Copy link

squalo80 commented Nov 6, 2019

Expected behaviour

When you Right click on a folder inside Windows explorer you could share it

Actual behaviour

the client crash

Steps to reproduce

1.open nextcloud folder
2.right click on a file
3.choose share with nextcloud and BOOM it crach

Client configuration

Client version: 2.6.0stable-Win64 (build 20190927)

Operating system: Windows 10 Pro 64 bit version 1903

OS language: ITA

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From Nextcloud or distro) (Linux only):

Installation path of client:

Server configuration

Nextcloud version: 16.0.2

Storage backend (external storage):

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

  1. Client logfile: Output of nextcloud --logwindow or nextcloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the Nextcloud directory)
    (See also https://docs.nextcloud.com/desktop/2.3/troubleshooting.html#log-files)

  2. Web server error log:

  3. Server logfile: nextcloud log (data/nextcloud.log):

@syzop
Copy link

syzop commented Nov 9, 2019

We have this same issue. I was hoping the new client release from 4 days ago would help, but it still crashes with version 2.6.1stable-Win64 (build 20191105). Nextcloud server is on 16.0.5 (Linux).

Simply right click on a folder in nextcloud, choose Share with nextcloud and then Share options. It crashes with an 0xc0000005 access violation in nextcloud.exe. The client language is Dutch.
We have the same problem on all networks (different images, slightly different Windows 10 versions), about 200+ computers.

Problem did not appear with client 2.3.3, but that version is rather old. We migrated from that version to 2.6.0 a few months ago and then we first encountered the crash bug. As said, 2.6.1 has the same issue.

@syzop
Copy link

syzop commented Nov 9, 2019

Could this be the same as in owncloud/client#7044 and thus owncloud/client@3f429da for a fix? I see the nextcloud code does not have this if !socket check etc.

@squalo80
Copy link
Author

Could be, but until someone have already tested the solution confirm that, i wait :)

@syzop
Copy link

syzop commented Nov 13, 2019

My co-worker solved the issue by turning on the following option in the admin webinterface:
[x] Permit users to share using a link
and then the sub-options are all turned off by us.

This fixed the crash issue on the client.

@squalo80
Copy link
Author

Sorry for my late reply.
I checked this morning on my setup. It looks like that the "turnaround" suggested by @syzop works.
I hope that someone from the development checks it and confirms.

Ciao

@github-actions
Copy link

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

@github-actions github-actions bot added the stale label May 27, 2021
@github-actions
Copy link

This bug report is getting automatically closed due to no answer since the issue has been staled. Thank you!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

4 participants