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Transfer status/icon is missing after trying to view a remote video. #3299

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RealKindOne opened this issue Feb 7, 2025 · 5 comments
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@RealKindOne
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I am using a self-signed certificate, I'm not sure if that is causing the issue or not.

Steps to reproduce

  1. Start Downloading a video.

Image

  1. Check Transfer status (might not be required?)

Image

  1. Try to play a non-downloaded video (like the S01E02.mkv file in the same folder)

  2. Click the "Abort" a few times for Insecure site warning.

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  1. Click "OK" at the VLC is unable to open...

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  1. The transfer status is missing. This is the bug.

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  1. Scroll up to try to refresh the page. The transfer status is missing.

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Expected behaviour

Show "Transfer Arrows" icon.

Actual behaviour

Transfer status is visually gone, but video S01E01.mkv is still downloading.

Logs

Reasoning or why should it be changed/implemented?

Its a bug?

Environment data

iOS version:

iOS 18.3

Nextcloud iOS app version:

Nextcloud Hydrogen for iOS 6.2.4.7

Server operating system:

Debian 12 (physical hardware install)

Web server:

Apache 2.4.62

Database:

mysql 10.11.6-MariaDB-0+deb12u1-lo

PHP version:

8.2

Nextcloud version:

29.0.11 via Web Installer (with self-signed certificate)

@marinofaggiana
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Hi, the Transfer Arrows appear only when exists a transfer, your video will have already been downloaded,

@RealKindOne
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No. The transfer for S01E01 file is still downloading onto the iPhone WHILE the transfer window is missing in the final screenshot.

I've verified this multiple times using nload.

After checking the screenshot filenames, that are stored with full timestamps (YYYY-MM-DD HH-mm-ss)...

"2. Check Transfer status" screenshot was taken at 04:03:47.
"6. The transfer status is missing. This is the bug." was taken at 04:04:10.
"7. Scroll up to try to refresh the page. The transfer status is missing." was taken at 04:04:17.

04:03:47 - 04:04:17 is 30 seconds. It is impossible to download a 470.7 Megabyte file at 2.4 Megabytes a second in less than 30 seconds.

...

I just noticed something else, I'm missing "< Folder (LOGIN)" , "(...)", "S01" folder name at the top in the last two screenshots. I missed that part when writing the bug report.

@RealKindOne
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I've retested...

It looks like just trying to view a remote video file causes the entire top section of the app to go missing after aborting the invalid certificate warnings. Download status has nothing to do with it.

@marinofaggiana
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Sorry @RealKindOne but I don't understand (remote video ?) invalid certificate warnings ?

@RealKindOne
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RealKindOne commented Feb 11, 2025

Open Nextcloud and open the Example folder.

Click on the Example.S02E01.mkv file:
Image

I get the Insecure site warning.

Click Abort:
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Click Abort (again):
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Click Abort (again):
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Click Ok:
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This is the bug:
The top bar is missing.

Image

Video:

2025-02-11.00-33-07.enRe.mp4

It started happening sometime this year between these commits; 6.1.8...6.2.5

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