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Err 404 when doing a preview of a video via menu "Folders" in Photo App #1730

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GretaD opened this issue Apr 6, 2023 · 2 comments
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0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working

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@GretaD
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GretaD commented Apr 6, 2023

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

  1. Open web app
  2. Go to photo app
  3. Go to "Folders" menu
  4. Preview a video

Expected behavior
I can play the video

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Browser log

Error when getting the preview + Err 404 in the console
How to access your browser console (Click to expand)

Chrome

  • Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
  • Alternative method:
    1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
    2. Click the “console” tab.

Safari

  • Press CMD + ALT + I to open the Web Inspector.
  • See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

IE9

  1. Press F12 to open the developer tools.
  2. Click the “console” tab.

Firefox

  • Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
  • or, if Firebug is installed (recommended):
    1. Press F12 to open Firebug.
    2. Click on the “console” tab.

Opera

  1. Press CTRL + SHIFT + I to open Dragonfly.
  2. Click on the “console” tab.

Additional context
Add any other context about the problem here.

@GretaD GretaD added bug Something isn't working 0. Needs triage Pending approval or rejection. This issue is pending approval. labels Apr 6, 2023
@artonge
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artonge commented May 10, 2023

Can't reproduce.
Might have been fixed by #1648

@artonge artonge closed this as completed May 10, 2023
@artonge
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artonge commented May 10, 2023

Could reproduce in the end. Indeed fixed by #1648

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Labels
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