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An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list' #601

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MatK77 opened this issue Dec 29, 2023 · 1 comment

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@MatK77
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MatK77 commented Dec 29, 2023

Steps to reproduce

  1. Installed lates Registration abb (v2.3.0)

Expected behaviour

User registration complete and auto log into the newly created account

Actual behaviour

User registration unable to complete due to error after clicking on "Request Verifikation Link"

Server configuration

Operating system:
Debian 12

Web server:
Apache2

Database:
mysql Ver 15.1 Distrib 10.11.4-MariaDB

PHP version:
PHP 8.2.7

Nextcloud version: (see Nextcloud admin page)
28.0.1

Updated from an older Nextcloud/ownCloud or fresh install:
updated from previous versions

Where did you install Nextcloud from:

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.
No errors have been found.

List of activated apps:

App list ``` activity: 2.20.0 - admin_audit: 1.18.0 - bookmarks: 13.1.3 - calendar: 4.6.1 - circles: 28.0.0-dev - cloud_federation_api: 1.11.0 - comments: 1.18.0 - contacts: 5.5.0 - contactsinteraction: 1.9.0 - dashboard: 7.8.0 - dav: 1.29.1 - deck: 1.12.0 - federatedfilesharing: 1.18.0 - federation: 1.18.0 - files: 2.0.0 - files_accesscontrol: 1.18.0 - files_pdfviewer: 2.9.0 - files_reminders: 1.1.0 - files_sharing: 1.20.0 - files_trashbin: 1.18.0 - files_versions: 1.21.0 - firstrunwizard: 2.17.0 - logreader: 2.13.0 - lookup_server_connector: 1.16.0 - nextcloud_announcements: 1.17.0 - notes: 4.9.1 - notifications: 2.16.0 - oauth2: 1.16.3 - password_policy: 1.18.0 - passwords: 2023.12.31 - photos: 2.4.0 - privacy: 1.12.0 - provisioning_api: 1.18.0 - recommendations: 2.0.0 - registration: 2.3.0 - related_resources: 1.3.0 - serverinfo: 1.18.0 - settings: 1.10.1 - sharebymail: 1.18.0 - spreed: 18.0.1 - support: 1.11.0 - survey_client: 1.16.0 - systemtags: 1.18.0 - text: 3.9.1 - theming: 2.3.0 - twofactor_backupcodes: 1.17.0 - updatenotification: 1.18.0 - user_status: 1.8.1 - viewer: 2.2.0 - weather_status: 1.8.0 - workflowengine: 2.10.0 ```

The content of config/config.php:

Config report
"system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "192.168.1.8",
            "cloud.netcom.systems",
            "192.168.1.2",
            "192.168.1.254"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/cloud.netcom.systems",
        "overwriteprotocol": "https",
        "dbtype": "mysql",
        "version": "28.0.1.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "UTC",
        "installed": true,
        "theme": "",
        "loglevel": 0,
        "maintenance": false,
        "updater.release.channel": "stable",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_smtpmode": "smtp",
        "enable_previews": true,
        "preview_max_x": 2048,
        "preview_max_y": 2048,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown"
        ],
        "app_install_overwrite": [
            "bookmarks",
            "admin_notifications",
            "files_reader"
        ],
        "has_rebuilt_cache": true,
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mysql.utf8mb4": true,
        "default_phone_region": "DE",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no
no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
no

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
DbalException
An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'
/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php
line 328
OC\DB\Exceptions\DbalException::wrap()
/var/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php
line 137
OC\DB\QueryBuilder\QueryBuilder->executeStatement()
/var/www/nextcloud/apps/registration/lib/Db/RegistrationMapper.php
line 107
OCP\AppFramework\Db\QBMapper->insert()
/var/www/nextcloud/apps/registration/lib/Service/RegistrationService.php
line 108
OCA\Registration\Db\RegistrationMapper->insert()
/var/www/nextcloud/apps/registration/lib/Controller/RegisterController.php
line 139
OCA\Registration\Service\RegistrationService->createRegistration(
  "*** sensitive parameters replaced ***"
)
/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php
line 230
OCA\Registration\Controller\RegisterController->submitEmailForm()
/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php
line 137
OC\AppFramework\Http\Dispatcher->executeController()
/var/www/nextcloud/lib/private/AppFramework/App.php
line 184
OC\AppFramework\Http\Dispatcher->dispatch()
/var/www/nextcloud/lib/private/Route/Router.php
line 315
OC\AppFramework\App::main()
/var/www/nextcloud/lib/base.php
line 1069
OC\Route\Router->match()
/var/www/nextcloud/index.php
line 39
OC::handleRequest()
Caused by InvalidFieldNameException
An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'
Raw log entry
{
  "reqId": "QlqUiGaTQ6THEXAxJXj9",
  "level": 3,
  "time": "2023-12-29T07:41:52+00:00",
  "remoteAddr": "147.161.165.7",
  "user": "--",
  "app": "index",
  "method": "POST",
  "url": "/index.php/apps/registration/",
  "message": "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 Edg/120.0.0.0",
  "version": "28.0.1.1",
  "exception": {
    "Exception": "OC\\DB\\Exceptions\\DbalException",
    "Message": "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
    "Code": 1054,
    "Trace": [
      {
        "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
        "line": 328,
        "function": "wrap",
        "class": "OC\\DB\\Exceptions\\DbalException",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php",
        "line": 137,
        "function": "executeStatement",
        "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/registration/lib/Db/RegistrationMapper.php",
        "line": 107,
        "function": "insert",
        "class": "OCP\\AppFramework\\Db\\QBMapper",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/registration/lib/Service/RegistrationService.php",
        "line": 108,
        "function": "insert",
        "class": "OCA\\Registration\\Db\\RegistrationMapper",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/registration/lib/Controller/RegisterController.php",
        "line": 139,
        "function": "createRegistration",
        "class": "OCA\\Registration\\Service\\RegistrationService",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 230,
        "function": "submitEmailForm",
        "class": "OCA\\Registration\\Controller\\RegisterController",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 137,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
        "line": 184,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Route/Router.php",
        "line": 315,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 1069,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/index.php",
        "line": 39,
        "function": "handleRequest",
        "class": "OC",
        "type": "::"
      }
    ],
    "File": "/var/www/nextcloud/lib/private/DB/Exceptions/DbalException.php",
    "Line": 71,
    "Previous": {
      "Exception": "Doctrine\\DBAL\\Exception\\InvalidFieldNameException",
      "Message": "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
      "Code": 1054,
      "Trace": [
        {
          "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php",
          "line": 1938,
          "function": "convert",
          "class": "Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php",
          "line": 1880,
          "function": "handleDriverException",
          "class": "Doctrine\\DBAL\\Connection",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php",
          "line": 1208,
          "function": "convertExceptionDuringQuery",
          "class": "Doctrine\\DBAL\\Connection",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/DB/Connection.php",
          "line": 294,
          "function": "executeStatement",
          "class": "Doctrine\\DBAL\\Connection",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php",
          "line": 386,
          "function": "executeStatement",
          "class": "OC\\DB\\Connection",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
          "line": 280,
          "function": "execute",
          "class": "Doctrine\\DBAL\\Query\\QueryBuilder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
          "line": 326,
          "function": "execute",
          "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php",
          "line": 137,
          "function": "executeStatement",
          "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/registration/lib/Db/RegistrationMapper.php",
          "line": 107,
          "function": "insert",
          "class": "OCP\\AppFramework\\Db\\QBMapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/registration/lib/Service/RegistrationService.php",
          "line": 108,
          "function": "insert",
          "class": "OCA\\Registration\\Db\\RegistrationMapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/registration/lib/Controller/RegisterController.php",
          "line": 139,
          "function": "createRegistration",
          "class": "OCA\\Registration\\Service\\RegistrationService",
          "type": "->",
          "args": [
            "*** sensitive parameters replaced ***"
          ]
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 230,
          "function": "submitEmailForm",
          "class": "OCA\\Registration\\Controller\\RegisterController",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 137,
          "function": "executeController",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
          "line": 184,
          "function": "dispatch",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Route/Router.php",
          "line": 315,
          "function": "main",
          "class": "OC\\AppFramework\\App",
          "type": "::"
        },
        {
          "file": "/var/www/nextcloud/lib/base.php",
          "line": 1069,
          "function": "match",
          "class": "OC\\Route\\Router",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/index.php",
          "line": 39,
          "function": "handleRequest",
          "class": "OC",
          "type": "::"
        }
      ],
      "File": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php",
      "Line": 67,
      "Previous": {
        "Exception": "Doctrine\\DBAL\\Driver\\PDO\\Exception",
        "Message": "SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
        "Code": 1054,
        "Trace": [
          {
            "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php",
            "line": 132,
            "function": "new",
            "class": "Doctrine\\DBAL\\Driver\\PDO\\Exception",
            "type": "::"
          },
          {
            "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php",
            "line": 1202,
            "function": "execute",
            "class": "Doctrine\\DBAL\\Driver\\PDO\\Statement",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/DB/Connection.php",
            "line": 294,
            "function": "executeStatement",
            "class": "Doctrine\\DBAL\\Connection",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php",
            "line": 386,
            "function": "executeStatement",
            "class": "OC\\DB\\Connection",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
            "line": 280,
            "function": "execute",
            "class": "Doctrine\\DBAL\\Query\\QueryBuilder",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
            "line": 326,
            "function": "execute",
            "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php",
            "line": 137,
            "function": "executeStatement",
            "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/apps/registration/lib/Db/RegistrationMapper.php",
            "line": 107,
            "function": "insert",
            "class": "OCP\\AppFramework\\Db\\QBMapper",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/apps/registration/lib/Service/RegistrationService.php",
            "line": 108,
            "function": "insert",
            "class": "OCA\\Registration\\Db\\RegistrationMapper",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/apps/registration/lib/Controller/RegisterController.php",
            "line": 139,
            "function": "createRegistration",
            "class": "OCA\\Registration\\Service\\RegistrationService",
            "type": "->",
            "args": [
              "*** sensitive parameters replaced ***"
            ]
          },
          {
            "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
            "line": 230,
            "function": "submitEmailForm",
            "class": "OCA\\Registration\\Controller\\RegisterController",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
            "line": 137,
            "function": "executeController",
            "class": "OC\\AppFramework\\Http\\Dispatcher",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
            "line": 184,
            "function": "dispatch",
            "class": "OC\\AppFramework\\Http\\Dispatcher",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/lib/private/Route/Router.php",
            "line": 315,
            "function": "main",
            "class": "OC\\AppFramework\\App",
            "type": "::"
          },
          {
            "file": "/var/www/nextcloud/lib/base.php",
            "line": 1069,
            "function": "match",
            "class": "OC\\Route\\Router",
            "type": "->"
          },
          {
            "file": "/var/www/nextcloud/index.php",
            "line": 39,
            "function": "handleRequest",
            "class": "OC",
            "type": "::"
          }
        ],
        "File": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php",
        "Line": 28,
        "Previous": {
          "Exception": "PDOException",
          "Message": "SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
          "Code": "42S22",
          "Trace": [
            {
              "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php",
              "line": 130,
              "function": "execute",
              "class": "PDOStatement",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php",
              "line": 1202,
              "function": "execute",
              "class": "Doctrine\\DBAL\\Driver\\PDO\\Statement",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/DB/Connection.php",
              "line": 294,
              "function": "executeStatement",
              "class": "Doctrine\\DBAL\\Connection",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php",
              "line": 386,
              "function": "executeStatement",
              "class": "OC\\DB\\Connection",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
              "line": 280,
              "function": "execute",
              "class": "Doctrine\\DBAL\\Query\\QueryBuilder",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php",
              "line": 326,
              "function": "execute",
              "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/public/AppFramework/Db/QBMapper.php",
              "line": 137,
              "function": "executeStatement",
              "class": "OC\\DB\\QueryBuilder\\QueryBuilder",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/apps/registration/lib/Db/RegistrationMapper.php",
              "line": 107,
              "function": "insert",
              "class": "OCP\\AppFramework\\Db\\QBMapper",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/apps/registration/lib/Service/RegistrationService.php",
              "line": 108,
              "function": "insert",
              "class": "OCA\\Registration\\Db\\RegistrationMapper",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/apps/registration/lib/Controller/RegisterController.php",
              "line": 139,
              "function": "createRegistration",
              "class": "OCA\\Registration\\Service\\RegistrationService",
              "type": "->",
              "args": [
                "*** sensitive parameters replaced ***"
              ]
            },
            {
              "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
              "line": 230,
              "function": "submitEmailForm",
              "class": "OCA\\Registration\\Controller\\RegisterController",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
              "line": 137,
              "function": "executeController",
              "class": "OC\\AppFramework\\Http\\Dispatcher",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
              "line": 184,
              "function": "dispatch",
              "class": "OC\\AppFramework\\Http\\Dispatcher",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/lib/private/Route/Router.php",
              "line": 315,
              "function": "main",
              "class": "OC\\AppFramework\\App",
              "type": "::"
            },
            {
              "file": "/var/www/nextcloud/lib/base.php",
              "line": 1069,
              "function": "match",
              "class": "OC\\Route\\Router",
              "type": "->"
            },
            {
              "file": "/var/www/nextcloud/index.php",
              "line": 39,
              "function": "handleRequest",
              "class": "OC",
              "type": "::"
            }
          ],
          "File": "/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php",
          "Line": 130
        }
      }
    },
    "message": "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'",
    "exception": [],
    "CustomMessage": "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'username' in 'field list'"
  },
  "id": "658e7845c1ce5"
}

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@tcitworld
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It seems the migrations for the app did not perform when installing it, which sounds like an issue with Nextcloud itself.

If you still have the issue, you may try following these steps to reset the database properly:

  1. uninstall the app
  2. execute the following SQL query
    DROP TABLE IF EXISTS oc_registration;
  3. execute the following SQL query
    DELETE FROM oc_migrations WHERE app = 'registration';
  4. Reinstall the app

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