Opening a federated shared document not working

[lachmanfrantisek]

Steps to reproduce

1. Install two nextcloud servers.
2. Run two collabora/code servers via docker. (tested with 2.0.1+2.0.1 and 2.0.1+1.9.8)
3. Setup collabora app (1.1.25) on both servers.
4. Create document in one server.
5. Share document via federated sharing with user from second server.
6. Open document in the second server.

Expected behaviour

Open document.

Probably by the first code server to allow collaboration. And if there is not any code server running, then in the second one. Or at least by the second code server without collaboration.

Actual behaviour

Internal server error.

Server configuration

Operating system: Ubuntu Server 16.04

Web server: nginx

Database: pgsql 9.6.0

PHP version: 7.0.14

Nextcloud version: 11.0.1 (daily) + 11.0.0 (stable)

Updated from an older Nextcloud/ownCloud or fresh install: fresh docker images (updated via new image from nextcloud 10)

Where did you install Nextcloud from: wonderfall/nextcloud:latest and wonderfall/nextcloud:daily

List of activated apps:

App list

Activity, Collaborative tags, Comments, Deteted files, Extenral storage support, Federation, File sharing, First run wizard, Gallery, Log Reader, Mail template editor, Nextcloud announcements, Notifications, Password policy, PDF viewer, Server info, Share by mail, Text editor, Theming Update notification, Usage survey, Versions, Video player, Announcement Center, AppOrder, Audio Player, Bookmakrks, Calendar, Collabora Online (1.1.25), Contacts, Direct Menu, Markdown Editor, News, Nextcloud SMS, Notes, OwnBackup, QOwnNotesAPI, Reader (ebook reader), Tasks, Two Factor TOTP PRovider, Two Factor U2F

The content of config/config.php:

Config report

<?php
$CONFIG = array (
  'datadirectory' => '/data',
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/nextcloud/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/apps2',
      'url' => '/apps2',
      'writable' => true,
    ),
  ),
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => '/tmp/redis.sock',
    'port' => 0,
    'timeout' => 0.0,
  ),
  'instanceid' => '123456',
  'passwordsalt' => '123456',
  'secret' => '123456',
  'trusted_domains' => 
  array (
    0 => 'nc1.com',
    1 => 'nc2.com',
  ),
  'overwrite.cli.url' => 'https://nc1.com',
  'dbtype' => 'pgsql',
  'version' => '11.0.1.0',
  'dbname' => 'nextcloud',
  'dbhost' => 'nc-postgres',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mail_from_address' => 'nc',
  'logtimezone' => 'Europe/Prague',
  'logdateformat' => 'Y-m-d H:i:s',
  'dbuser' => 'dbuser',
  'dbpassword' => '123456',
  'installed' => true,
  'updater.release.channel' => 'daily',
  'maintenance' => false,
  'mail_domain' => 'smtpdomain',
  'mail_smtpmode' => 'smtp',
  'appstore.experimental.enabled' => true,
  'appstoreenabled' => true,
  'appstoreurl' => 'https://apps.nextcloud.com/api/v0',
  'mail_smtpsecure' => 'ssl',
  'mail_smtphost' => 'smtphost',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtpport' => '465',
  'mail_smtpname' => 'nextcloud',
  'mail_smtppassword' => '123456',
  'loglevel' => 0,
);

<?php
$CONFIG = array (
  'datadirectory' => '/data',
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/nextcloud/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/apps2',
      'url' => '/apps2',
      'writable' => true,
    ),
  ),
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => '/tmp/redis.sock',
    'port' => 0,
    'timeout' => 0.0,
  ),
  'instanceid' => '123465',
  'passwordsalt' => '123456',
  'secret' => '123456',
  'trusted_domains' => 
  array (
    0 => 'nc3.com',
  ),
  'overwrite.cli.url' => 'https://nc3.com',
  'dbtype' => 'pgsql',
  'version' => '11.0.0.10',
  'dbname' => 'nextcloud',
  'dbhost' => 'nextcloud-postgres',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mail_from_address' => 'nc',
  'logtimezone' => 'UTC',
  'logdateformat' => 'Y-m-d H:i:s',
  'dbuser' => 'dbuser',
  'dbpassword' => '12346',
  'installed' => true,
  'maintenance' => false,
  'mail_domain' => 'smtpdomain',
  'mail_smtpmode' => 'smtp',
  'appstore.experimental.enabled' => true,
  'mail_smtphost' => 'smtphost',
  'mail_smtpport' => '465',
  'mail_smtpauth' => 1,
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpsecure' => 'ssl',
  'mail_smtpname' => 'nextcloud',
  'mail_smtppassword' => '123465',
  'loglevel' => 1,
);

Are you using external storage, if yes which one: dropbox, google-drive, sftp

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:

• Firefox Nightly 53.0a1 (2016-11-25) (64-bit)
• Firefox 50.1.0
• Chromium 55.0.2883.87

Operating system: Linux Mint 18.7 64bit

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log

Error: Call to a member function getUID() on null

    /apps2/richdocuments/lib/Controller/DocumentController.php - line 103: OCA\Richdocuments\TokenManager->getToken(*** sensitive parameters replaced ***)
    [internal function] OCA\Richdocuments\Controller\DocumentController->index('536_/')
    /nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 160: call_user_func_array(Array, Array)
    /nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 90: OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\Richdocuments\Controller\DocumentController), 'index')
    /nextcloud/lib/private/AppFramework/App.php - line 114: OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\Richdocuments\Controller\DocumentController), 'index')
    /nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main('OCA\\Richdocumen...', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
    [internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
    /nextcloud/lib/private/Route/Router.php - line 299: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
    /nextcloud/lib/base.php - line 1010: OC\Route\Router->match('/apps/richdocum...')
    /nextcloud/index.php - line 40: OC handleRequest()
    {main}

 

There can be some mismatch in my setup but it would be nice to make it work.
Thank you for such a great app.

[tcitworld]

Can reproduce this.

[TheBrones]

I'm also dealing with this. I have 2 Nextcloud servers and one Collabora server but I get a error.

[Pesticles]

Still a problem with 13.0.1
Perhaps we can change the behaviour of federated file to download instead of attempting to open in collabora, until this is fixed properly?

[MorrisJobke]

cc @schiessle

[schiessle]

I assume that this is a general problem with all external storage. Can you verify that the problem also exists if you create a webdav, sshfs,... mount as external storage?

If my assumption is correct then we probably should first create a local copy and write it back if the user is done with editing. Probably something for the collabora app then.

[javierurien]

Hello there,

I have a similar problem. I configured Collabora and get to edit a document that lives in an External Storage. The problem I face is that there is no collaborative edition, two users open the same file there is no visibility between them, and the changes of only one survives the edition.
Is this a byproduct of the solution mentioned in this thread? Is there a way to get collaborative editing for External Storage files?

Regards.

[nemhods]

This seems to be a limitation of Collabora as well as the competitor Onlyoffice in conjunction with Nextcloud/Owncloud. From the OnlyOffice documentation:

Adding the storage using the External storages app has issues with the co-editing in some cases. If the connection is made using the same authorization keys (the Username and password or Global credentials authentication type is selected), then the co-editing is available for the users. If different authorization keys are used (Log-in credentials, save in database or User entered, store in database authentication options), the co-editing is not available. When the Log-in credentials, save in session authentication type is used, the files cannot be opened in the editor.

OnlyOffice devs have acknowledged this here: https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues/132
@schiessle this might be worth opening a seperate issue about. Im afraid solving this would require some serious rewriting about how exactly Nextcloud and Collabora exchange files. A concerted effort of both Nextcloud and Collabora devs might be required.

[juliusknorr]

Closing as a duplicate of #267

[lachmanfrantisek]

@juliushaertl You probably wanted to close the other one or add the enhancement label to the second issue...;)

[juliusknorr]

@lachmanfrantisek I just recognized that there was a comment that is has worked before in the other post, so I kept the bug 😉

I have this exact problem. Both nextclouds are upgraded to 14.0.3, although the problem started some time ago with version 13.?

[Desdemo]

Is this problem solved? I have the same situation now.

[clayrisser]

I'm facing the same issue with nextcloud 17.0.1 and onlyoffice 5.4.1.39. Are there any plans to fix this?

[rollanders]

This should be opened. It does not work.

When I try open a federated shared document with collabora I get an error "Failed to load Collabora Online Development Edition - please try again later". I can open the file with OnlyOffice.

Collabora works normally for non-federated files.

NC17.0.2, Collabora and Only office updated today to latest docker and apps.

[Gordonfreeman882]

This should be opened! It seems not to work as it should .
Running two federated NC 17.0.1.1 both having the same CODE defined in the Collabora App.
A shared document should open but it doesn't. Same Errormessage here: "Failed to load Collabora Online Development Edition - please try again later"

For non federated files Collabora work as expected from both NCs.
Using latest Apps and an manual installed Collabora CODE Server.