Users disappear from contacts menu after changing e-mail address

[djermann]

Steps to reproduce

1. Click on the contacts menu and take note of the listed users:
   
2. One of the users changes his e-mail address on the personal settings page.
3. Open the contacts menu again.

Expected behaviour

All the users should get listed again.

Actual behaviour

All but the user, who changed his e-mail address, appear.

Server configuration detail

Operating system: Linux 4.9.0-6-amd64 #1 SMP Debian 4.9.88-1+deb9u1 (2018-05-07) x86_64

Webserver: nginx/1.10.3 (fpm-fcgi)

Database: mysql 10.1.26

PHP version: 7.0.30-0+deb9u1
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, cgi-fcgi, mysqlnd, PDO, xml, apcu, apc, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, json, exif, mcrypt, mysqli, pdo_mysql, pdo_pgsql, pgsql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache

Nextcloud version: 13.0.4 - 13.0.4.0

Updated from an older Nextcloud/ownCloud or fresh install:
fresh install
Where did you install Nextcloud from:
nextcloud.com website

Signing status

Array

List of activated apps

Enabled:
 - activity: 2.6.1
 - calendar: 1.6.1
 - comments: 1.3.0
 - contacts: 2.1.5
 - dav: 1.4.7
 - federatedfilesharing: 1.3.1
 - federation: 1.3.0
 - files: 1.8.0
 - files_sharing: 1.5.0
 - files_texteditor: 2.5.1
 - files_trashbin: 1.3.0
 - files_versions: 1.6.0
 - files_videoplayer: 1.2.0
 - firstrunwizard: 2.2.1
 - gallery: 18.0.0
 - issuetemplate: 0.3.0
 - logreader: 2.0.0
 - lookup_server_connector: 1.1.0
 - mail: 0.8.2
 - nextcloud_announcements: 1.2.0
 - notifications: 2.1.2
 - oauth2: 1.1.1
 - onlyoffice: 1.3.0
 - password_policy: 1.3.0
 - provisioning_api: 1.3.0
 - serverinfo: 1.3.0
 - sharebymail: 1.3.0
 - spreed: 3.2.4
 - survey_client: 1.1.0
 - systemtags: 1.3.0
 - tasks: 0.9.6
 - theming: 1.4.5
 - twofactor_backupcodes: 1.2.3
 - updatenotification: 1.3.0
 - workflowengine: 1.3.0
Disabled:
 - admin_audit
 - encryption
 - files_external
 - files_pdfviewer
 - richdocuments
 - user_external
 - user_ldap

Configuration (config/config.php)

{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "http:\/\/localhost",
    "dbtype": "mysql",
    "version": "13.0.4.0",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "log_rotate_size": "10485760",
    "log_type": "errorlog",
    "loglevel": "0",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "trashbin_retention_obligation": "auto,90",
    "activity_expire_days": 180,
    "logtimezone": "Europe\/Zurich",
    "onlyoffice": {
        "verify_peer_off": true
    },
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauthtype": "LOGIN",
    "mail_domain": "***REMOVED SENSITIVE VALUE***"
}

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Operating system:
Debian 9.4

Logs

I have set the Loglevel to 0 but no entries appear, when I open the contacts menu, neither in the Browsers Console nor in the Nextcloud.log.
When I change the e-mail address in the profile settings of a user, this entry appears in the Nextcloud.log:

2018/07/17 10:10:11 [error] 13517#13517: *57685 FastCGI sent in stderr: "PHP message: [owncloud][core][0] Sent mail to "Array
(
    [***REMOVED SENSITIVE VALUE***] => ***REMOVED SENSITIVE VALUE***
)
" with subject "Email address for ***REMOVED SENSITIVE VALUE*** changed on https://***REMOVED SENSITIVE VALUE***/"" while reading response header from upstream, client: ***REMOVED SENSITIVE VALUE***, server: ***REMOVED SENSITIVE VALUE***, request: "PUT /settings/users/***REMOVED SENSITIVE VALUE***/settings HTTP/2.0", upstream: "fastcgi://unix:/var/run/php7.0-fpm-***REMOVED SENSITIVE VALUE***.sock:", host: "***REMOVED SENSITIVE VALUE***"

[nextcloud-bot]

GitMate.io thinks possibly related issues are #4643 (Contacts in contact menu needs to be merged), #4739 (Sharing with users disappear after link creation), #4592 (Contacts menu should mention if a user has birthday), #3549 (Contact changes in activity stream), and #4909 (make changes to users.).

[MorrisJobke]

cc @juliushaertl @skjnldsv @georgehrke

[skjnldsv]

As I cannot reproduce the original issue anymore, I will close this ticket. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.