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OwnCloud Desktop Client connected to my NextCloud server utilizes all resources of the server #10497

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ankitpsaraogi opened this issue Aug 2, 2018 · 3 comments

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@ankitpsaraogi
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ankitpsaraogi commented Aug 2, 2018

Steps to reproduce

  1. Unpause syncronization of the OwnCloud Desktop Client
  2. The client tries to sync a specific file and then signals connection timeout
  3. The server shows that all resources are utilized

Expected behaviour

It should sync seamlessly

Actual behaviour

Tell us what happens instead
untitled

Server configuration

Operating system:
Linux
Web server:
Cpanel
Database:
my SQL
PHP version:
7.1
Nextcloud version: (see Nextcloud admin page)
13.0.5
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.4
Where did you install Nextcloud from:

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list Mail Contacts Notes ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ```

Nextcloud configuration:

$CONFIG = array (
  'instanceid' => 'xx',
  'passwordsalt' => 'xxx',
  'secret' => 'xxx',
  'trusted_domains' => 
  array (
    0 => 'www.com',
  ),
  'datadirectory' => '/xx/nextclouddata',
  'overwrite.cli.url' => 'xx/files',
  'dbtype' => 'mysql',
  'version' => '13.0.5.2',
  'dbname' => 'xx',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'axx21',
  'dbpassword' => 'xx',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'app.mail.accounts.default' => 
  array (
    'email' => '%USERID%@axx.com',
    'imapHost' => 'XX.com',
    'imapPort' => 993,
    'imapSslMode' => 'ssl',
    'smtpHost' => 'XXcom',
    'smtpPort' => 465,
    'smtpSslMode' => 'ssl',
  ),
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_from_address' => 'admin',
  'mail_domain' => 'XX',
  'mail_smtpauth' => 1,
  'mail_smtphost' => 'XX',
  'mail_smtpport' => '465',
  'mail_smtpsecure' => 'ssl',
  'mail_smtpname' => 'XX',
  'mail_smtppassword' => 'XX',</summary>

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

[nextcloud.log](https://github.com/nextcloud/server/files/2252458/nextcloud.log)
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@nextcloud-bot
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GitMate.io thinks possibly related issues are #104 (NextCloud / OwnCloud), #7622 (NextCloud Server Listener ), #9013 (Update Owncloud Nextcloud), #10496 (The file upload progress bar stops at 100% even for a fresh installation), and #9170 (redirect).

@tflidd
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tflidd commented Aug 15, 2018

Which version of the ownCloud client? Is this new after a specific update of the client? Before how many resources were used (if you happen to know that)?

@MorrisJobke
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As there is no report since a while and we can't reproduce the issue I will close this ticket. If this is still happening please feel free to reopen.

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