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Folders don't load, files can't be download files after update to NC14 #11207

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Elektronenhirn108 opened this issue Sep 13, 2018 · 8 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@Elektronenhirn108
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Steps to reproduce

  1. Login
  2. Open a folder
  3. Download a file

Expected behaviour

File should download
Folder should load

Actual behaviour

Folders doesn't load
Error when I am trying to download a file
Wierd data path shown next to the house
remote.php/dav/files/USERNAME/myfolder

But syncing with my macOS client works fine.
Only the web interface is broken.

On my admin-user, there isn't any problem with loading folders or downloading a file.
But the scss and no cache error also happens in the admin-user
Updated by changing the version in Wonderfall/nextcloud Dockerfile and rebuilt it.

Server configuration

Operating system:
Debian 9
Web server:
nginx
Database:
mariadb
PHP version:
7.1
Nextcloud version: (see Nextcloud admin page)
14.0.0
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.6
Where did you install Nextcloud from:
docker image from wonderfall

Client configuration

Browser:
Safari, Edge, Chrome
Operating system:
macOS, Windows 10

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log ,"message":"Scss is disabled for \/nextcloud\/core\/css

,"message":"No cache entry found for

@nextcloud-bot
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GitMate.io thinks possibly related issues are #7715 (Offline files can not be downloaded), #9523 (A file completely disappears after deleting from a group folder), #5390 (Can't finish download of any big file), #6707 (User cannot move shared file to shared folder), and #10239 (Cannot download PDF files in Chromium).

@Elektronenhirn108
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Small update, but still no solution found!

Link of my home folder:
https://mydomain.com/apps/files/?dir=/&fileid=29

If I go into my testfolder, this is the new link:
https://mydomain.com/apps/files/?dir=/remote.php/dav/files/MYUSER/testfolder&fileid=119337

Now, I remove the webdav-part of the link
https://mydomain.com/apps/files/?dir=/testfolder&fileid=119337

It works. So something with the links go wrong.
So I believe that is the same issue, when I am trying do download a file.

@sebas891
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I also have the same problem on a NC (14) installation. It doesn't happen to all the users on the instance.

@Elektronenhirn108 do you have a federation activated for your installation?

@Elektronenhirn108
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No, federation ist completly disabled in my cloud.

On which version are you at the moment?
The update to 14.0.1 (or 2, not sure) solved my issue.

@sebas891
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ok.

I'm on Nextcloud 14.0.0, I see if I can upgrade to 14.0.3 soon and comment here about the situation.

Many thanks for your fast response.

@Elektronenhirn108
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No problem, good luck with your update.

@sebas891
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I confirm that upgrading to the latest version (14.0.3 as of now), has solved the issue for us.

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
@skjnldsv
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As I cannot reproduce the original issue anymore, I will close this ticket. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.

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