Videos shared via URL use the default browsers player, instead of the nextcloud video player

[lug-gh]

Steps to reproduce

1. upload video
2. share it via url
3. open the url

Expected behaviour

nextcloud video player is used

Actual behaviour

browsers default player is used

Server configuration

Operating system: ubuntu 16.04.4

Web server: nginx

Database: mysql

PHP version: 7.2.5

Nextcloud version: 13.0.6 (and 13.0.5)

Updated from an older Nextcloud/ownCloud or fresh install: upgraded, first installation was 13.0.2 iirc

Where did you install Nextcloud from: zip

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.6.1
  - checksum: 0.4.0
  - comments: 1.3.0
  - dav: 1.4.7
  - drawio: 0.9.0
  - encryption: 2.0.0
  - end_to_end_encryption: 1.0.5
  - external: 3.0.4
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_external: 1.4.1
  - files_external_gdrive: 0.2.8
  - files_pdfviewer: 1.2.1
  - files_rightclick: 0.8.4
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - mail: 0.8.3
  - nextcloud_announcements: 1.2.0
  - notifications: 2.1.2
  - oauth2: 1.1.1
  - onlyoffice: 2.0.4
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - quota_warning: 1.2.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - survey_client: 1.1.0
  - systemtags: 1.3.0
  - theming: 1.4.5
  - twofactor_backupcodes: 1.2.3
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - admin_audit
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.example.org",
            "1.2.3.4"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/cloud.example.org",
        "dbtype": "mysql",
        "version": "13.0.6.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "updater.release.channel": "stable",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0
        },
        "mail_smtpsecure": "tls",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

Are you using external storage, if yes which one: no

Are you using encryption: yes

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: chrome, firefox, edge

Operating system: windows 10 1803

Logs

Web server error log

Web server error log

none when accessing the shared url

Nextcloud log (data/nextcloud.log)

Nextcloud log

nothing when accessing the shared url

[nextcloud-bot]

GitMate.io thinks possibly related issues are #9181 (Randomly slow login to Nextcloud via Browser), #9465 (Does nextcloud support Browser-Based Uploads when using S3?), #10545 (Display image shared urls with /preview appended by default), #5417 (docker nextcloud video not close), and #5256 (can not add federated share to my nextcloud due to slash in URL).

[lug-gh]

PS: when sharing a folder, the videos are played with nextcloud player

[km4lin]

Same here. It's frustrating :-(

[kesselb]

https://github.com/nextcloud/files_videoplayer/issues looks like the right repository for this issue. Would you mind to report it there?

[ghost]

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.