Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Onlyoffice not working after update to 14.0.3 #11938

Closed
dmitrydrynov opened this issue Oct 19, 2018 · 3 comments
Closed

Onlyoffice not working after update to 14.0.3 #11938

dmitrydrynov opened this issue Oct 19, 2018 · 3 comments
Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

Comments

@dmitrydrynov
Copy link

dmitrydrynov commented Oct 19, 2018

Onlyoffice not working after update to 14.0.3 (in old version 14.0.1 was ok)

Error
"Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.)"

Config file same as before.
Nginx same as before.
Onlyoffice server config same as before.

@nextcloud-bot
Copy link
Member

GitMate.io thinks possibly related issues are #11821 (Nextcloud 14.0.3 dont start after Update postgresql 10), #5247 (Sharing doesn't work after upgrading to 12.0), #9815 (No update 13.0.3 possible), #11825 (wrong warnings after upgrade to 14.0.2 (and 14.0.3)), and #11807 (News app stopped working after update to 14.0.3).

@violoncelloCH
Copy link
Member

this is probably more related to the onlyoffice app or onlyoffice itself or it's a misconfiguration. (have you tried if accessing directly the domain under wich onlyoffice runs with your browser works? Otherwise could you report it at https://github.com/onlyoffice/onlyoffice-nextcloud ?

@skjnldsv
Copy link
Member

As the version of the software you've reported this for has reached end of life, I will close this ticket. If this is still happening after an upgrade to the latest version, feel free to reopen

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap bug
Projects
None yet
Development

No branches or pull requests

4 participants