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Undefined index: storage (and cannot use OCC) #12132
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GitMate.io thinks possibly related issues are #4730 (Storage), #5059 (Undefined index: federationId), #11167 (occ db:add-missing-indices - Exact steps to resolve?), #9690 (occ user:delete does not remove storage and files where using Swift as primary store), and #5987 (Undefined index: uidnext When Using Mail App). |
These issues did not solve my problem. |
As the version of the software you've reported this for has reached end of life, I will close this ticket. If this is still happening after an upgrade to the latest version, feel free to reopen |
Steps to reproduce
Expected behaviour
There should be no error in the console
Actual behaviour
I get an error which says "Undefined index: storage at /var/www/vhosts/vanadiumgames.co.uk/files.vanadiumgames.co.uk/lib/private/Files/Cache/CacheEntry.php#65"
Server configuration
Operating system:
Linux (using a Plesk interface)
Web server:
Apache
Database:
MySQL
PHP version:
7.2.11
Nextcloud version: (see Nextcloud admin page)
14.0.3
Updated from an older Nextcloud/ownCloud or fresh install:
Older NextCloud (used the updater)
Where did you install Nextcloud from:
The updater/the website
Signing status:
Signing status
I can't use the OCC method as I get an error saying PHP Parse Error: syntax error, unexpected 'class' (T_CLASS), expecting identifier (T_STRING) or variable (T_VARIABLE) or '{' or '$' in /var/www/vhosts/vanadiumgames.co.uk/files.vanadiumgames.co.uk/console.php on line 93 ``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. ``` No errors have been found.List of activated apps:
App list
Accessibility 1.0.1 Official Activity 2.7.0 Official Collaborative tags 1.4.0 Official Comments 1.4.0 Official Deck 0.4.1 Deleted files 1.4.1 Official Federation 1.4.0 Official File sharing 1.6.2 Official First run wizard 2.3.0 Official Gallery 18.1.0 Official Log Reader 2.0.0 Official Monitoring 1.4.0 Official Nextcloud announcements 1.3.0 Official Notifications 2.2.1 Official Password policy 1.4.0 Official PDF viewer 1.3.2 Official Share by mail 1.4.0 Official Support 1.0.0 Official Talk 4.0.0 Official Text editor 2.6.0 Official Theming 1.5.0 Official Update notification 1.4.1 Official Usage survey 1.2.0 Official Versions 1.7.1 Official Video player 1.3.0 Official Auditing / Logging 1.4.0 Official Default encryption module 2.2.0 Official External storage support 1.5.0 Official External user support 0.4 Official LDAP user and group backend ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder As mentioned earlier in the signing status, I canont use OCC ```Nextcloud configuration:
Config report
'oc2z4e2a90ac', 'passwordsalt' => 'jbrPFbjmLARHUUcy9XyJbrHZ5v6Wnz', 'secret' => 'm/16lfmFy7LXd+5rqa+Ik+s+irN915LlY+iaUS9GMs0zGdtO', 'trusted_domains' => array ( 0 => 'files.vanadiumgames.co.uk', ), 'datadirectory' => '/var/www/vhosts/vanadiumgames.co.uk/files.vanadiumgames.co.uk/data', 'overwrite.cli.url' => 'https://files.vanadiumgames.co.uk', 'dbtype' => 'mysql', 'version' => '14.0.3.0', 'dbname' => 'files_', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'nextclouduser', 'dbpassword' => '***', 'installed' => true, 'mail_domain' => 'vanadiumgames.co.uk', 'mail_from_address' => 'nextcloud', 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'LOGIN', 'updater.secret' => '***', 'maintenance' => false, 'theme' => '', 'trashbin_retention_obligation' => 30, 'loglevel' => 2, 'mail_smtpsecure' => 'ssl', 'mail_smtpauth' => 1, 'mail_smtphost' => 'mail.vanadiumgames.co.uk', 'mail_smtpport' => '465', 'mail_smtpname' => 'nextcloud@vanadiumgames.co.uk', 'mail_smtppassword' => '***', );Are you using external storage, if yes which one: local/smb/sftp/...
No
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser:
Chrome
Operating system:
Windows 10
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
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