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Opening Folders in "Shares" not possible #12569

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ghost opened this issue Nov 21, 2018 · 7 comments
Closed

Opening Folders in "Shares" not possible #12569

ghost opened this issue Nov 21, 2018 · 7 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@ghost
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ghost commented Nov 21, 2018

Steps to reproduce

  1. Log in as specific user (user specific problem to some users only)
  2. Click on "Shares"
  3. Click on any shared folder

Expected behaviour

Clicked folder should open.

Actual behaviour

Page reloads without opening the folder. Same view again.

Workaround found

When right-clicking the folder and select "open folder in new tab", it works and the folder opens its content in a new tab.

Server configuration

Operating system:
Ubuntu 16.04

Web server:
Plesk (Apache proxied through Nginx)

Database:
MySQL

PHP version:
7.2

Nextcloud version: (see Nextcloud admin page)
14.0.3 (stable)

Updated from an older Nextcloud/ownCloud or fresh install:
Upgrade from 12 to 13 to 14.

Signing status:

Signing status
No errors have been found.

List of activated apps:

App list
Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - dav: 1.6.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_pdfviewer: 1.3.2
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_versions: 1.7.1
  - files_videoplayer: 1.3.0
  - gallery: 18.1.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - nextcloud_announcements: 1.3.0
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - password_policy: 1.4.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - updatenotification: 1.4.1
  - user_external: 0.4
  - user_saml: 2.0.0
  - workflowengine: 1.4.0
Disabled:
  - admin_audit
  - encryption
  - files_external
  - firstrunwizard
  - user_ldap

Nextcloud configuration:

Config report
{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "14.0.3.0",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "versions": "false",
        "loglevel": 3,
        "maxZipInputSize": 0,
        "allowZipDownload": true,
        "forcessl": true,
        "theme": "",
        "trusted_domains": [
            "files.yfu.ch"
        ],
        "mail_smtpmode": "smtp",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "trashbin_retention_obligation": "auto, auto",
        "maintenance": false,
        "overwrite.cli.url": "https:\/\/files.yfu.ch",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpsecure": "tls",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable"
    }
}

Are you using external storage, if yes which one:
no

Are you using encryption:
no

Are you using an external user-backend, if yes which one:
Active-Directory SSO, backend still on MySQL (user needs to be privisioned)

Client configuration

Browser:
Irrelevant, appears on all major browsers.

Logs

Web server error log

No web server errors. Only access-entries:
grafik

Nextcloud log (data/nextcloud.log)

Nothing is being logged when clicking or reloading the page.

Browser log

grafik
grafik

@nextcloud-bot
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GitMate.io thinks possibly related issues are #9495 (Cannot see share information for folder), #1671 (Aggregation of shared folder permissions - Possible? Feasible? Wanted?), #3369 (Sharing of folders are not possible), #2851 (Moving shared folders), and #1072 (Not possible to share current folder (need to display share icon in the breadcrumbs)).

@ghost
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ghost commented Nov 21, 2018

GitMate.io thinks possibly related issues are #9495 (Cannot see share information for folder), #1671 (Aggregation of shared folder permissions - Possible? Feasible? Wanted?), #3369 (Sharing of folders are not possible), #2851 (Moving shared folders), and #1072 (Not possible to share current folder (need to display share icon in the breadcrumbs)).

Well, if bots could just deliver the answer to everything... ;)
I am pretty sure this is a complete frontend-issue as the frontend does not deal with the xhr-requests and therefore does not display the folder content.

@Doomas
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Doomas commented Jan 6, 2019

I have exactly the same issue but a slightly different configurationen

Operating system:
Debian 9

Database:
Postgresql

PHP version:
7.0

Nextcloud version: (see Nextcloud admin page)
15.0.0

Updated from an older Nextcloud/ownCloud or fresh install:
Upgrade from 12 to 13 to 14 to 15.

I think @TheElbenreich is right that it seems to be an frontend issue.

This happens only when i try to access the share trough "Shares" . Furthermore the problem seems to affect only folders not files.

Accessing the folder trough "All Files" works without problems

@Doomas
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Doomas commented Jan 13, 2019

This looks like the same issue #13028

@kesselb kesselb added 0. Needs triage Pending check for reproducibility or if it fits our roadmap 14-feedback labels May 25, 2019
@kesselb
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kesselb commented May 25, 2019

Does this problem still exist?

@Doomas
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Doomas commented May 25, 2019

No, it works now. For me the issue is resolved.

Thanks!

@kesselb
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kesselb commented May 25, 2019

Thank you 👍

@kesselb kesselb closed this as completed May 25, 2019
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