Authentication problem after upgrade to 10.0.0 #1282

sven3 · 2016-09-06T10:08:18Z

Steps to reproduce

Install Nextcloud 9.0.53 with IMAP authentication
Upgrade to 10.0.0 via "php occ upgrade" as user www-data
Try to login

Expected behaviour

Files and calendar can be seen, login without error message

Actual behaviour

Login seems to fail, Web Interfaces says "Problem loading page, reloading in 5 seconds". Files are not displayed.

Server configuration

Operating system: Debian GNU/Linux "jessie" 8.5 on amd64

Web server: Apache 2.4.10 (unmodified Debian package 2.4.10-10+deb8u5)

Database: MySQL 5.5.50 (unmodified Debian package 5.5.50-0+deb8u1)

PHP version: 5.6.24 (unmodified Debian package 5.6.24+dfsg-0+deb8u1)

Nextcloud version: Nextcloud 10.0 (stable) as reported on admin site, but reported as 9.1.0.16 in config.php

Updated from an older Nextcloud/ownCloud or fresh install: updated from previous stable version 9.0.53, which ran without problems.

Where did you install Nextcloud from: Downloaded the Zip file from https://nextcloud.com/install/

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:

admin_audit: 1.0.0
calendar: 1.3.3
comments: 1.0.0
dav: 1.0.0
federatedfilesharing: 1.0.1
federation: 1.0.1
files: 1.5.2
files_external: 1.0.2
files_pdfviewer: 0.8.1
files_sharing: 1.0.0
files_texteditor: 2.1
files_trashbin: 1.0.0
files_videoplayer: 0.9.8
firstrunwizard: 1.1
notifications: 0.3.0
password_policy: 1.0.0
provisioning_api: 1.0.0
serverinfo: 1.1.1
survey_client: 0.1.5
systemtags: 1.0.2
templateeditor: 0.1
theming: 1.0.1
updatenotification: 1.0.1
user_external: 0.4
workflowengine: 1.0.1
Disabled:
activity
encryption
external
files_accesscontrol
files_automatedtagging
files_retention
files_versions
gallery
user_ldap
user_saml

The content of config/config.php:

Config report

{
"system": {
"instanceid": "oc4ddy17c9k5",
"passwordsalt": "_REMOVED SENSITIVE VALUE",
"secret": "_REMOVED SENSITIVE VALUE",
"trusted_domains": [
"my-domain.de",
"my-other-domain.de"
],
"datadirectory": "/var/www/my-domain.de/cloud/data",
"overwrite.cli.url": "https://my-domain.de/cloud",
"dbtype": "mysql",
"version": "9.1.0.16",
"dbname": "owncloud2",
"dbhost": "webserver",
"dbtableprefix": "oc_",
"dbuser": "_REMOVED SENSITIVE VALUE",
"dbpassword": "_REMOVED SENSITIVE VALUE",
"logtimezone": "Europe/Berlin",
"installed": true,
"theme": "",
"loglevel": 2,
"maintenance": false,
"user_backends": [
{
"class": "OC_User_IMAP",
"arguments": [
"{localhost:993/imap/ssl/novalidate-cert/notls/readonly}"
]
}
],
"htaccess.RewriteBase": "/cloud"
}
}

Are you using external storage, if yes which one: yes, local

Are you using encryption: no

Are you using an external user-backend, if yes which one: yes, IMAP authentication

Client configuration

Browser: Firefox 48.0

Operating system: Ubuntu 16.04 on amd64

Logs

Web server error log

[Wed Aug 31 19:01:47.479659 2016] [:error] [pid 4522] [client 2001:db8:1:1:ed64:4cb2:c227:b392:40452] PHP Fatal error: Uncaught exception 'Exception' with message 'Session has been closed - no further changes to the session are allowed' in /var/www/my-domain.de/cloud/lib/private/Session/Internal.php:154\nStack trace:\n#0 /var/www/my-domain.de/cloud/lib/private/Session/Internal.php(64): OC\Session\Internal->validateSession()\n#1 /var/www/my-domain.de/cloud/lib/private/Session/CryptoSessionData.php(164): OC\Session\Internal->set('encrypted_sessi...', 'e3b4eba3a833fa5...')\n#2 /var/www/my-domain.de/cloud/lib/private/Session/CryptoSessionData.php(67): OC\Session\CryptoSessionData->close()\n#3 [internal function]: OC\Session\CryptoSessionData->__destruct()\n#4 {main}\n thrown in /var/www/my-domain.de/cloud/lib/private/Session/Internal.php on line 154, referer: https://my-domain.de/cloud/

#### Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"O+0RJqz9QDOXkLpQrjyh","remoteAddr":"2001:db8:1:1:ed64:4cb2:c227:b392","app":"core","message":"Login failed: 'sven' (Remote IP: '2001:db8:1:1:ed64:4cb2:c227:b392')","level":2,"time":"2016-08-31T19:14:22+02:00","method":"GET","url":"/cloud/index.php/apps/files/","user":"sven"}

#### Browser log

Browser log

I don't have a browser log I could paste here.

sven3 · 2016-09-28T21:11:25Z

Unfortunately the problem is still present in 10.0.1. :-(

nickvergessen · 2016-09-30T10:57:57Z

Hmm, seems like one of your apps is causing this issue.
Can you add some code before the following line:

server/lib/private/Session/Internal.php

Line 154 in 0215b00

 throw new \Exception('Session has been closed - no further changes to the session are allowed'); 

throw new \Exception('Session has been closed - no further changes to the session are allowed');

If you add the following code before it, there should be useful information in your nextcloud.log file, once this occurred again.

\OC::$server->getLogger()->logException(new \Exception('Session has been closed - no further changes to the session are allowed'));

sven3 · 2016-09-30T11:27:49Z

Thanks for the answer, nickvergessen. This is what gets logged after making the change you proposed:

{"reqId":"B0+juLgGA1p2CId+1xnu","remoteAddr":"2001:db8:1:1:957f:9801:eb1c:8b47","app":"no app in context","message":"Exception: {"Exception":"Exception","Message":"Session has been closed - no further changes to the session are allowed","Code":0,"Trace":"#0 \/var\/www\/my-domain.de\/cloud\/lib\/private\/Session\/Internal.php(64): OC\Session\Internal->validateSession()\n#1 \/var\/www\/my-domain.de\/cloud\/lib\/private\/Session\/CryptoSessionData.php(164): OC\Session\Internal->set('encrypted_sessi...', 'bbb3151aa79c52d...')\n#2 \/var\/www\/my-domain.de\/cloud\/lib\/private\/Session\/CryptoSessionData.php(67): OC\Session\CryptoSessionData->close()\n#3 [internal function]: OC\Session\CryptoSessionData->__destruct()\n#4 {main}","File":"\/var\/www\/my-domain.de\/cloud\/lib\/private\/Session\/Internal.php","Line":154}","level":3,"time":"2016-09-30T13:19:24+02:00","method":"GET","url":"/cloud/index.php/apps/files/","user":"sven"}

GitHubUser4234 · 2016-11-16T11:01:27Z

@sven3 : Please refer to #1303, not sure whether the fix for it also solves your problem, but it's worth a shot.

nickvergessen · 2016-11-17T09:00:02Z

Closing this. Feel free to reopen, when the above issue does not fix this.

sven3 · 2016-12-08T14:21:15Z

I applied commit 028c668, but this does not seem to fix my problem. :-( Anyway, thanks for your continued help!

It seems I don't have the rights to reopen this issue (or I'm just too dumb to find out how). So, if anybody with appropriate permissions could please reopen this...

sven3 · 2016-12-13T15:44:04Z

@nickvergessen , the symptoms have changed with Nextcloud 11.0.0. I have described them here: https://help.nextcloud.com/t/authentication-problem-after-upgrade-to-10-0-0/2837/8

rseabra · 2016-12-24T23:57:18Z

After upgrading to nextcloud 11, I'm facing inability to login as well. CentOS 7, PHP 7.1, Apache httpd 2.4 as packaged by CentOS.

rseabra · 2016-12-25T12:46:38Z

Logfile with debug level 0, censored values:

{"reqId":"CENSORED1","remoteAddr":"MYIP","app":"no app in context","message":"Current user is not logged in","level":0,"time":"2016-12-25T12:43:19+00:00","method":"GET","url":"/index.php/apps/files/","user":"--","version":"11.0.0.10"}

rseabra · 2016-12-25T14:10:34Z

This appears to only affect the web ui, as caldav requests and carddav requests seem to be working.

rseabra · 2016-12-25T18:23:43Z

Oh, and I don't use IMAP authentication, so sorry if I am causing noise, but the behaviour is somewhat similar.

GitHubUser4234 mentioned this issue Sep 7, 2016

Handle session closure properly for redirecting to a controller in a post_login hook #1303

Closed

nickvergessen added needs info feature: authentication labels Sep 30, 2016

nickvergessen closed this as completed Nov 17, 2016

nextcloud-bot mentioned this issue Jul 2, 2018

Upgrade problems due to lost+found folder #10072

Closed

nextcloud-bot mentioned this issue Jul 23, 2018

Problem renaming folder in Nextcloud 12.0.5 #10352

Closed

This was referenced Sep 14, 2018

PHP Fatal error after upgrade to 14.0.0 #11225

Closed

OpenStack Swift external storage broke after upgrade to 14.0.0 #11264

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snyk-bot mentioned this issue Sep 7, 2020

[Snyk] Upgrade @nextcloud/vue from 2.3.0 to 2.4.1 dwoodiwiss/server#4

Open

SimplyCorbett mentioned this issue Dec 17, 2020

20.0.4 breaks with richdocuments enabled #24746

Closed

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Authentication problem after upgrade to 10.0.0 #1282

Authentication problem after upgrade to 10.0.0 #1282

sven3 commented Sep 6, 2016

sven3 commented Sep 28, 2016

nickvergessen commented Sep 30, 2016

sven3 commented Sep 30, 2016

GitHubUser4234 commented Nov 16, 2016

nickvergessen commented Nov 17, 2016

sven3 commented Dec 8, 2016 •

edited

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sven3 commented Dec 13, 2016

rseabra commented Dec 24, 2016 •

edited

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rseabra commented Dec 25, 2016 •

edited

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rseabra commented Dec 25, 2016

rseabra commented Dec 25, 2016

Authentication problem after upgrade to 10.0.0 #1282

Authentication problem after upgrade to 10.0.0 #1282

Comments

sven3 commented Sep 6, 2016

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

Client configuration

Logs

Web server error log

sven3 commented Sep 28, 2016

nickvergessen commented Sep 30, 2016

sven3 commented Sep 30, 2016

GitHubUser4234 commented Nov 16, 2016

nickvergessen commented Nov 17, 2016

sven3 commented Dec 8, 2016 • edited Loading

sven3 commented Dec 13, 2016

rseabra commented Dec 24, 2016 • edited Loading

rseabra commented Dec 25, 2016 • edited Loading

rseabra commented Dec 25, 2016

rseabra commented Dec 25, 2016

sven3 commented Dec 8, 2016 •

edited

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rseabra commented Dec 24, 2016 •

edited

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rseabra commented Dec 25, 2016 •

edited

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