Metadata app preventing sidebar from loading nextcloud hub (v18)

[ChildLearningClub]

Steps to reproduce

install Metadata App, Attempt to open sidebar for a file.

Expected behaviour

sidebar opens and you can share, view versions, comment etc.

Actual behaviour

sidebar pops open, but no data is present just a spinning disk shows

Server configuration detail

Operating system: Linux 4.15.0-74-generic #84-Ubuntu SMP Thu Dec 19 08:06:28 UTC 2019 x86_64

Webserver: Apache/2.4.38 (Debian) (apache2handler)

Database: mysql 10.1.43

PHP version:

7.3.13
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, PDO, session, posix, Reflection, standard, SimpleXML, pdo_sqlite, Phar, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, apcu, exif, gd, gmp, imagick, intl, ldap, memcached, pcntl, pdo_mysql, pdo_pgsql, redis, sodium, zip, Zend OPcache

Nextcloud version: 18.0.0 - 18.0.0.10

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: docker

Signing status

Array
(
)

List of activated apps

Enabled:
 - accessibility: 1.4.0
 - activity: 2.11.0
 - calendar: 2.0.0
 - cloud_federation_api: 1.1.0
 - comments: 1.8.0
 - dav: 1.14.0
 - deck: 0.8.0
 - dicomviewer: 1.2.1
 - event_update_notification: 1.0.1
 - federatedfilesharing: 1.8.0
 - federation: 1.8.0
 - files: 1.13.1
 - files_accesscontrol: 1.8.1
 - files_automatedtagging: 1.8.0
 - files_pdfviewer: 1.7.0
 - files_rightclick: 0.15.2
 - files_sharing: 1.10.1
 - files_trashbin: 1.8.0
 - files_versions: 1.11.0
 - files_videoplayer: 1.7.0
 - firstrunwizard: 2.7.0
 - issuetemplate: 0.6.0
 - logreader: 2.3.0
 - lookup_server_connector: 1.6.0
 - mail: 1.0.0
 - metadata: 0.10.0
 - nextcloud_announcements: 1.7.0
 - notifications: 2.6.0
 - oauth2: 1.6.0
 - onlyoffice: 4.1.1
 - passman: 2.3.5
 - password_policy: 1.8.0
 - passwords: 2020.1.0
 - phonetrack: 0.5.11
 - photos: 1.0.0
 - previewgenerator: 2.2.0
 - privacy: 1.2.0
 - provisioning_api: 1.8.0
 - recommendations: 0.6.0
 - registration: 0.4.7
 - serverinfo: 1.8.0
 - settings: 1.0.0
 - sharebymail: 1.8.0
 - spreed: 8.0.0
 - support: 1.1.0
 - survey_client: 1.6.0
 - systemtags: 1.8.0
 - text: 2.0.0
 - theming: 1.9.0
 - twofactor_backupcodes: 1.7.0
 - updatenotification: 1.8.0
 - video_converter: 0.1.3
 - viewer: 1.2.0
 - workflow_script: 1.3.1
 - workflowengine: 2.0.0
Disabled:
 - admin_audit
 - analytics
 - bruteforcesettings
 - cms_pico
 - contacts
 - drawio
 - encryption
 - external
 - files_external
 - files_markdown
 - guests
 - impersonate
 - polls
 - richdocuments
 - social
 - user_external
 - user_ldap
 - user_saml

Configuration (config/config.php)

{
    "overwrite.cli.url": "https:\/\/share.oilsgift.com",
    "overwriteprotocol": "https",
    "htaccess.RewriteBase": "\/",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "apps_paths": [
        {
            "path": "\/var\/www\/html\/apps",
            "url": "\/apps",
            "writable": false
        },
        {
            "path": "\/var\/www\/html\/custom_apps",
            "url": "\/custom_apps",
            "writable": true
        }
    ],
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "nextcloud.oilsgift.com",
        "share.oilsgift.com"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "18.0.0.10",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "ssl",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "ffmpeg": "\/usr\/bin\/ffmpeg",
    "enable_previews": true,
    "enabledPreviewProviders": [
        "OC\\Preview\\PNG",
        "OC\\Preview\\JPEG",
        "OC\\Preview\\GIF",
        "OC\\Preview\\BMP",
        "OC\\Preview\\XBitmap",
        "OC\\Preview\\Movie",
        "OC\\Preview\\PDF",
        "OC\\Preview\\MP3",
        "OC\\Preview\\TXT",
        "OC\\Preview\\MarkDown",
        "OC\\Preview\\MP4"
    ],
    "filelocking.enabled": true,
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 6379,
        "password": "***REMOVED SENSITIVE VALUE***",
        "timeout": 1.5
    },
    "simpleSignUpLink.shown": false,
    "maintenance": false,
    "loglevel": 2,
    "updater.release.channel": "stable",
    "mail_sendmailmode": "smtp",
    "app_install_overwrite": [
        "passman",
        "dicomviewer",
        "issuetemplate",
        "spreed"
    ],
    "theme": ""
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption:

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Browser: Mozilla/5.0 (X11; Linux x86_64; rv:72.0) Gecko/20100101 Firefox/72.0

Operating system:

Logs

Web server error log

Insert your web server log here 

Nextcloud log

Insert your Nextcloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

[chrisingenhaag]

gino0631/nextcloud-metadata#45

[ChildLearningClub]

thanks @chrisingenhaag I'll close this one and reference yours