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Users inability to change website, address and phonenumber #21212

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prilly-dev opened this issue Jun 3, 2020 · 11 comments
Closed

Users inability to change website, address and phonenumber #21212

prilly-dev opened this issue Jun 3, 2020 · 11 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug needs info stale Ticket or PR with no recent activity

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@prilly-dev
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prilly-dev commented Jun 3, 2020

Steps to reproduce

  1. Install nextcloud
  2. go to personal setting
  3. try to change website, address and phonenumber

Expected behaviour

input box to change parameters

Actual behaviour

greayed out box

Server configuration

Operating system:
Debian 10
Web server:
Apache
Database:
Mariadb
PHP version:
From 5.7 to todays stable
Nextcloud version: (see Nextcloud admin page)
from NC14 to nc 18
Updated from an older Nextcloud/ownCloud or fresh install:
updated
Where did you install Nextcloud from:
nextcloud.com
Capture

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

Its not possible to change values in the 3 highlited settings in usermanagement in the attached image.

@prilly-dev prilly-dev added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jun 3, 2020
@kesselb
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kesselb commented Jun 3, 2020

Added needs info label because the issue template is incomplete. Logs, Config, Apps, Login with Ldap, Saml, etc.

#17494 could be related. That might be something to start with.

@prilly-dev
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Author

Sorry m8, this is the best i can do in regards to information, what i can say is this error has been there for a long time.

@ChristophWurst
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Member

Guess in that case the best we can do is either close the request immediately or wait a few months and have a bot close it automatically due to inactivity.

@prilly-dev
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Author

Guess in that case the best we can do is either close the request immediately or wait a few months and have a bot close it automatically due to inactivity.

Yes, you see what fits best, its the same for me.

@kesselb
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kesselb commented Jun 4, 2020

<input type="tel" id="phone" name="phone" <?php if (!$_['lookupServerUploadEnabled']) {
print_unescaped('disabled="1"');
} ?>

lookupServerUploadEnabled is probably false for your instance.

image

Is the related setting at Admin -> Sharing.

I'm not sure if that makes sense. To disable the fields if federated sharing is disabled. That seems weird.

@prilly-dev
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Author

Yes its false,

@kesselb
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kesselb commented Jun 4, 2020

And if you enable the checkbox again it's possible to edit it again? The fields are usually not shown if the upload is disable and the value is empty.

@prilly-dev
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And if you enable the checkbox again it's possible to edit it again? The fields are usually not shown if the upload is disable and the value is empty.

Yes if i enable it boxes are changeable

Capture

If i then remove the information in the boxes and disable the setting again.

Capture

@kesselb
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kesselb commented Jun 8, 2020

It seems the fields are bound to the public address book. You wan't to use them without the public address book or can we close this issue?

@ghost
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ghost commented Jul 8, 2020

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

@ghost ghost added the stale Ticket or PR with no recent activity label Jul 8, 2020
@ghost ghost removed the stale Ticket or PR with no recent activity label Jul 10, 2020
@ghost
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ghost commented Aug 9, 2020

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

@ghost ghost added the stale Ticket or PR with no recent activity label Aug 9, 2020
@ghost ghost closed this as completed Aug 23, 2020
This issue was closed.
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