[Bug]: Deleted files app | icon missing from *.com/index.php/apps/files pages | deleting files instantly purged #31918
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WNYmathGuy
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0. Needs triage
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Hi, please update to 24.0.9 or better 25.0.3 and report back if it fixes the issue. Thank you! My goal is to add a label like e.g. 25-feedback to this ticket of an up-to-date major Nextcloud version where the bug could be reproduced. However this is not going to work without your help. So thanks for all your effort! If you don't manage to reproduce the issue in time and the issue gets closed but you can reproduce the issue afterwards, feel free to create a new bug report with up-to-date information by following this link: https://github.com/nextcloud/server/issues/new?assignees=&labels=bug%2C0.+Needs+triage&template=BUG_REPORT.yml&title=%5BBug%5D%3A+ |
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Bug description
I run two different NC instances on the same physical server managed with Virtualmin.
One instance uses the localhost's MariaDB server and doesn't have this problem, and that server is new as of October 2021 but fully updated.
The other instance is having the problem, and it reaches out to a 192.168.???.??? server (it's only a MySQL server) for its remote data connection, and has been running since maybe NC 11 was a new release.
Both instances are upgraded fully (Nextcloud Hub II 23.0.3) with no error messages on the
*.com/index.php/settings/admin/overviewpage except for the false negatives of:The settings are over the required numbers in the
./php8.0/php.inifiles for the virtual server/sub-server that the NC-23 instances run from.opcache.memory_consumption=256&opcache.interned_strings_buffer=32.I also observed that the missing item is true for admin and regular user accounts on Windows and Ubuntu client computers. While poking around the bare-metal server, I see that
./data/<user ID>/files_trashbinis present for some user accounts. If a user deletes a file since this problem was noticed, nothing goes into that~files_trashbin/filesfolder. Users who deleted files prior to the problem being noticed still have contents in that~files_trashbin/filesfolder.I'm not sure if the bug happened farther in the past than yesterday when I ran my upgrades back to back from 22.2.3 to 22.2.4 then to 23.0.3.
I also tried disabling the app and then re-enabling it, but it changed nothing.
Steps to reproduce
Expected behavior
I expect to be able to observe the tool for dealing with deleted files.
Installation method
Web installer on a VPS or web space
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.0
Web server
Apache (supported)
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Updated to a major version (ex. 22.2.3 to 23.0.1)
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
What user-backends are you using?
Configuration report
List of activated Apps
Nextcloud Signing status
Hmm. We’re having trouble finding that site. We can’t connect to the server at yournextcloud.tld. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web.Nextcloud Logs
Additional info
System information
Link: https://cloud.ruppssites.com/index.php/s/qTMxkSQ96jywbeJ
Password:
Jp7%2)Y^gThe text was updated successfully, but these errors were encountered: