Wrong total quota limit with shared hosting

[sushidave]

Steps to reproduce

1. Set up a subscription on Plesk with a quota limit (e.g. 10 GB)
2. Install Nextcloud server
3. Install and setup Nexcloud iOS app
4. Launch iOS app and tap the burger bars ("more")
5. See the Nextcloud quota limit

Expected behaviour

Nextcloud quota limit is not higher than the quota limit of the Plesk subscription.

Actual behaviour

Nextcloud quota limit is much higher (e.g. 514.72 GB) than the quota limit of the Plesk subscription and of the shared hosting reseller account.

Server configuration

Operating system:
Linux 3.10.0

Web server:
Apache 5.6.26

Database:
mysql 10.1.21

PHP version:
5.6.26

Nextcloud version:
11.0.3

Updated from an older Nextcloud/ownCloud or fresh install:
updated

Where did you install Nextcloud from:
nextcloud.com

Are you using external storage, if yes which one:
no

Are you using an external user-backend, if yes which one:
no

Client configuration

App:
Nextcloud for iOS 2.17.1.00001

Operating system:
iOS 10.3.1

(This issue was originally reported as iOS issue #196)

[MorrisJobke]

Set up a subscription on Plesk with a quota limit (e.g. 10 GB)

We don't offer a plesk integration. Please report this to the author of this plesk integration.

[MorrisJobke]

If the author needs help - the provisioning API allows to set the quota: https://docs.nextcloud.com/server/12/admin_manual/configuration_user/user_provisioning_api.html#edit-data-of-a-single-user

[sushidave]

Sorry for replying so late. This might be a misunderstanding as no Plesk integration is used. The term "subscription" in Plesk just stands for an account. In the example above the account's space is limited to 10 GB. However in iOS, the Nextcloud quota limit shows 514.72 GB.

[MorrisJobke]

Sorry for replying so late. This might be a misunderstanding as no Plesk integration is used. The term "subscription" in Plesk just stands for an account. In the example above the account's space is limited to 10 GB. However in iOS, the Nextcloud quota limit shows 514.72 GB.

The big question is: where and how is it limited? Currently we do not take any storage quotas into account.

For a general instance wide quota there is ticket #2016

For a quota that is read from the underlying storage there is ticket #10860

I would close this ticket here as one of the both above. Most likely the second one is what you want.