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Unable to delete 6GB file from external SWIFT object storage #6106

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rontrompert opened this issue Aug 14, 2017 · 5 comments
Closed

Unable to delete 6GB file from external SWIFT object storage #6106

rontrompert opened this issue Aug 14, 2017 · 5 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug feature: external storage needs info stale Ticket or PR with no recent activity

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@rontrompert
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Steps to reproduce

  1. Couple an SWIFT container to nextcloud
  2. Upload a 6GB file
  3. Try to delete the file through the nextcloud web I/F

Expected behaviour

Tell us what should happen
File is successfully deleted

Actual behaviour

Tell us what happens instead
Server responds with "Error deleting file ....."

Server configuration

Operating system:
CentOS 7.3.1611

Web server:
apache 2.4.6

Database:
mariadb-5.5

PHP version:
7.0

Nextcloud version: (see Nextcloud admin page)
11

Updated from an older Nextcloud/ownCloud or fresh install:
fresh

Where did you install Nextcloud from:
tarball

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Enabled:

  • activity: 2.4.1
  • comments: 1.1.0
  • dav: 1.1.1
  • federatedfilesharing: 1.1.1
  • federation: 1.1.1
  • files: 1.6.1
  • files_external: 1.1.2
  • files_pdfviewer: 1.0.1
  • files_sharing: 1.1.1
  • files_texteditor: 2.2
  • files_trashbin: 1.1.0
  • files_versions: 1.4.0
  • files_videoplayer: 1.0.0
  • gallery: 16.0.0
  • lookup_server_connector: 1.0.0
  • nextcloud_announcements: 1.0
  • notifications: 1.0.1
  • password_policy: 1.1.0
  • provisioning_api: 1.1.0
  • sharebymail: 1.0.1
  • systemtags: 1.1.3
  • theming: 1.1.1
  • twofactor_backupcodes: 1.0.0
  • updatenotification: 1.1.1
  • workflowengine: 1.1.1

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

{
"system": {
"instanceid": "ocwdxao1plbh",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"necen.data.surfsara.nl",
"portal.cdi.surfsara.nl"
],
"overwrite.cli.url": "https://necen.data.surfsara.nl",
"overwritehost": "necen.data.surfsara.nl",
"overwriteprotocol": "https",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR",
"HTTP_FORWARDED_FOR"
],
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "145.100.5.230",
"port": 6379,
"timeout": 0,
"password": "REMOVED SENSITIVE VALUE",
"dbindex": 0
},
"filelocking.enabled": "true",
"trusted_proxies": [
"145.100.5.230"
],
"mail_domain": "necen.data.surfsara.nl",
"version": "11.0.3.2",
"appcodechecker": false,
"updatechecker": false,
"installed": true,
"enable_previews": true,
"preview_max_x": 1024,
"preview_max_y": 1024,
"preview_max_filesize_image": 100,
"enabledPreviewProviders": [
"OC\Preview\PNG",
"OC\Preview\JPEG",
"OC\Preview\GIF",
"OC\Preview\BMP",
"OC\Preview\XBitmap",
"OC\Preview\TXT",
"OC\Preview\MarkDown"
],
"appstoreenabled": false,
"has_internet_connection": false,
"auth.bruteforce.protection.enabled": true,
"enable_avatars": true,
"dbtype": "mysql",
"dbname": "necen_nc",
"dbhost": "145.100.5.230",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"cron_log": true,
"log_type": "file",
"logfile": "/var/log/necen.data.surfsara.nl.log",
"logtimezone": "Europe/Amsterdam",
"loglevel": "0",
"logdateformat": "d/M/Y:H:i:s",
"objectstore_multibucket": {
"class": "\OC\Files\ObjectStore\Swift",
"arguments": {
"autocreate": true,
"username": "necen_xcloud",
"password": "blablabla",
"region": "RegionOne",
"url": "https://proxy.swift.surfsara.nl:5000/v2.0",
"tenantName": "necen_xcloud",
"serviceName": "Swift",
"urlType": "internal"
}
}
}
}

Are you using external storage, if yes which one: local/smb/sftp/...
yes, SWIFT

Are you using encryption: yes/no
No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nothing special

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@MorrisJobke
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Ref #6105

cc @icewind1991

@leonidasv
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Any update?

@skjnldsv
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skjnldsv commented Jun 6, 2019

Still happening?

@stale stale bot removed the stale Ticket or PR with no recent activity label Jun 6, 2019
@skjnldsv skjnldsv added 0. Needs triage Pending check for reproducibility or if it fits our roadmap needs info stale Ticket or PR with no recent activity labels Jun 6, 2019
@stale stale bot removed the stale Ticket or PR with no recent activity label Jun 6, 2019
@ghost
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ghost commented Jul 6, 2019

This issue has been automatically marked as stale because it has not had recent activity and it seems to be missing some essential informations. It will be closed if no further activity occurs. Thank you for your contributions.

@ghost ghost added the stale Ticket or PR with no recent activity label Jul 6, 2019
@MorrisJobke
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As there is no feedback since a while and we can't reproduce the issue I will close this ticket. If this is still happening please feel free to reopen.

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