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SMB Share Folder Missing #6950

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rhaerri opened this issue Oct 25, 2017 · 5 comments
Closed

SMB Share Folder Missing #6950

rhaerri opened this issue Oct 25, 2017 · 5 comments

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@rhaerri
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rhaerri commented Oct 25, 2017

Steps to reproduce

  1. Open Subfolders on external Storage in Nextcloud
  2. Look at Files and Folders and compare to the Windows Server Share

Expected behaviour

  1. Open Subfolders on external Storage in Nextcloud
  2. See all Files and Folders in the Subfolder

Actual behaviour

Open Subfolders and see only none or very few of the Folders and Files.

Server configuration

Operating system:
Ubuntu 16.04.3 LTS

Web server:
Apache 2.4.18

Database:
MariaDB/MySQL 10.0.31

PHP version:
7.0.22

Nextcloud version: (see Nextcloud admin page)
12.0.3.3

Updated from an older Nextcloud/ownCloud or fresh install:
Update from 10 to 11 and 11 to 12

Where did you install Nextcloud from:
10 to 11 -> WebUpdate
11 to 12 -> Manual Update with the ZIP from Nextcloud.com

Signing status:
No errors have been found.

List of activated apps:
Enabled:

  • activity: 2.5.2
  • admin_audit: 1.2.0
  • bruteforcesettings: 1.0.2
  • comments: 1.2.0
  • dav: 1.3.0
  • federatedfilesharing: 1.2.0
  • federation: 1.2.0
  • files: 1.7.2
  • files_external: 1.3.0
  • files_pdfviewer: 1.1.1
  • files_sharing: 1.4.0
  • files_texteditor: 2.4.1
  • files_trashbin: 1.2.0
  • files_versions: 1.5.0
  • files_videoplayer: 1.1.0
  • firstrunwizard: 2.1
  • gallery: 17.0.0
  • logreader: 2.0.0
  • lookup_server_connector: 1.0.0
  • nextcloud_announcements: 1.1
  • notifications: 2.0.0
  • oauth2: 1.0.5
  • password_policy: 1.2.2
  • provisioning_api: 1.2.0
  • serverinfo: 1.2.0
  • sharebymail: 1.2.0
  • survey_client: 1.0.0
  • systemtags: 1.2.0
  • theming: 1.3.0
  • twofactor_backupcodes: 1.1.1
  • updatenotification: 1.2.0
  • user_ldap: 1.2.1
  • workflowengine: 1.2.0
    Disabled:
  • encryption
  • user_external

Nextcloud configuration:

{
    "system": {
        "instanceid": "ocos44vk4u5o",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "box.customer.ch"
        ],
        "datadirectory": "\/var\/www\/nextcloud\/data",
        "overwrite.cli.url": "https:\/\/box.customer.ch\/",
        "dbtype": "mysql",
        "version": "12.0.3.3",
        "dbname": "nextcloud2",
        "dbhost": "localhost",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "Europe\/Zurich",
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
        "installed": true,
        "loglevel": 2,
        "maintenance": false,
        "mail_smtpmode": "smtp",
        "mail_from_address": "info",
        "mail_domain": "customer.ch",
        "mail_smtphost": "192.168.100.113",
        "mail_smtpport": "25",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "knowledgebaseenabled": false,
        "allow_user_to_change_display_name": false,
        "session_lifetime": 3600,
        "trashbin_retention_obligation": "30,60",
        "updater.release.channel": "stable",
        "log_rotate_size": 52428800,
        "mail_smtpauthtype": "LOGIN"
    },
    "apps": {
        "activity": {
            "enabled": "yes",
            "installed_version": "2.5.2",
            "types": "filesystem"
        },
        "admin_audit": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "logging"
        },
        "backgroundjob": {
            "lastjob": "3032"
        },
        "bruteforcesettings": {
            "enabled": "yes",
            "installed_version": "1.0.2",
            "types": ""
        },
        "comments": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "logging"
        },
        "core": {
            "backgroundjobs_mode": "cron",
            "installed.bundles": "[\"CoreBundle\"]",
            "installedat": "1481794748.9507",
            "lastcron": "1508915714",
            "lastupdateResult": "[]",
            "lastupdatedat": "1508914533",
            "moveavatarsdone": "yes",
            "oc.integritycheck.checker": "[]",
            "previewsCleanedUp": "1",
            "public_files": "files_sharing\/public.php",
            "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
            "repairlegacystoragesdone": "yes",
            "scss.variables": "074c573eb5d7428347263e210d7fe3f1",
            "shareapi_allow_mail_notification": "yes",
            "shareapi_allow_public_notification": "yes",
            "shareapi_enforce_links_password": "yes",
            "shareapi_only_share_with_group_members": "yes",
            "umgmt_send_email": "false",
            "umgmt_show_backend": "true",
            "umgmt_show_email": "true",
            "umgmt_show_last_login": "false",
            "umgmt_show_storage_location": "true",
            "updater.secret.created": "1508397610",
            "vendor": "nextcloud"
        },
        "dav": {
            "buildCalendarSearchIndex": "yes",
            "enabled": "yes",
            "installed_version": "1.3.0",
            "types": "filesystem"
        },
        "federatedfilesharing": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": ""
        },
        "federation": {
            "autoAddServers": "0",
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "authentication"
        },
        "files": {
            "cronjob_scan_files": "500",
            "default_quota": "512 MB",
            "enabled": "yes",
            "installed_version": "1.7.2",
            "types": "filesystem"
        },
        "files_external": {
            "enabled": "yes",
            "installed_version": "1.3.0",
            "ocsid": "166048",
            "types": "filesystem"
        },
        "files_pdfviewer": {
            "enabled": "yes",
            "installed_version": "1.1.1",
            "ocsid": "166049",
            "types": ""
        },
        "files_sharing": {
            "enabled": "yes",
            "incoming_server2server_share_enabled": "no",
            "installed_version": "1.4.0",
            "outgoing_server2server_share_enabled": "no",
            "types": "filesystem"
        },
        "files_texteditor": {
            "enabled": "yes",
            "installed_version": "2.4.1",
            "ocsid": "166051",
            "types": ""
        },
        "files_trashbin": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "filesystem"
        },
        "files_versions": {
            "enabled": "yes",
            "installed_version": "1.5.0",
            "types": "filesystem"
        },
        "files_videoplayer": {
            "enabled": "yes",
            "installed_version": "1.1.0",
            "types": ""
        },
        "firstrunwizard": {
            "enabled": "yes",
            "installed_version": "2.1",
            "types": "logging"
        },
        "gallery": {
            "enabled": "yes",
            "installed_version": "17.0.0",
            "types": ""
        },
        "logreader": {
            "enabled": "yes",
            "installed_version": "2.0.0",
            "ocsid": "170871",
            "types": ""
        },
        "lookup_server_connector": {
            "enabled": "yes",
            "installed_version": "1.0.0",
            "types": "authentication"
        },
        "nextcloud_announcements": {
            "enabled": "yes",
            "installed_version": "1.1",
            "pub_date": "Sat, 10 Dec 2016 00:00:00 +0100",
            "types": "logging"
        },
        "notifications": {
            "enabled": "yes",
            "installed_version": "2.0.0",
            "types": "logging"
        },
        "oauth2": {
            "enabled": "yes",
            "installed_version": "1.0.5",
            "types": "authentication"
        },
        "password_policy": {
            "enabled": "yes",
            "installed_version": "1.2.2",
            "types": ""
        },
        "provisioning_api": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "prevent_group_restriction"
        },
        "serverinfo": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": ""
        },
        "sharebymail": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "filesystem"
        },
        "survey_client": {
            "enabled": "yes",
            "installed_version": "1.0.0",
            "last_report": "{\"id\":\"ocos44vk4u5o\",\"items\":[[\"server\",\"version\",\"12.0.3.3\"],[\"server\",\"code\",\"other\"],[\"server\",\"enable_avatars\",\"yes\"],[\"server\",\"enable_previews\",\"yes\"],[\"server\",\"memcache.local\",\"\\\\OC\\\\Memcache\\\\APCu\"],[\"server\",\"memcache.distributed\",\"none\"],[\"server\",\"asset-pipeline.enabled\",\"no\"],[\"server\",\"filelocking.enabled\",\"yes\"],[\"server\",\"memcache.locking\",\"none\"],[\"server\",\"debug\",\"no\"],[\"server\",\"cron\",\"cron\"],[\"php\",\"version\",\"7.0.22\"],[\"php\",\"memory_limit\",536870912],[\"php\",\"max_execution_time\",3600],[\"php\",\"upload_max_filesize\",535822336],[\"database\",\"type\",\"mysql\"],[\"database\",\"version\",\"10.0.31\"],[\"database\",\"size\",113328128],[\"apps\",\"activity\",\"2.5.2\"],[\"apps\",\"admin_audit\",\"1.2.0\"],[\"apps\",\"bruteforcesettings\",\"1.0.2\"],[\"apps\",\"comments\",\"1.2.0\"],[\"apps\",\"dav\",\"1.3.0\"],[\"apps\",\"federatedfilesharing\",\"1.2.0\"],[\"apps\",\"federation\",\"1.2.0\"],[\"apps\",\"files\",\"1.7.2\"],[\"apps\",\"files_external\",\"1.3.0\"],[\"apps\",\"files_pdfviewer\",\"1.1.1\"],[\"apps\",\"files_sharing\",\"1.4.0\"],[\"apps\",\"files_texteditor\",\"2.4.1\"],[\"apps\",\"files_trashbin\",\"1.2.0\"],[\"apps\",\"files_versions\",\"1.5.0\"],[\"apps\",\"files_videoplayer\",\"1.1.0\"],[\"apps\",\"firstrunwizard\",\"2.1\"],[\"apps\",\"gallery\",\"17.0.0\"],[\"apps\",\"logreader\",\"2.0.0\"],[\"apps\",\"lookup_server_connector\",\"1.0.0\"],[\"apps\",\"nextcloud_announcements\",\"1.1\"],[\"apps\",\"notifications\",\"2.0.0\"],[\"apps\",\"oauth2\",\"1.0.5\"],[\"apps\",\"password_policy\",\"1.2.2\"],[\"apps\",\"provisioning_api\",\"1.2.0\"],[\"apps\",\"serverinfo\",\"1.2.0\"],[\"apps\",\"sharebymail\",\"1.2.0\"],[\"apps\",\"survey_client\",\"1.0.0\"],[\"apps\",\"systemtags\",\"1.2.0\"],[\"apps\",\"theming\",\"1.3.0\"],[\"apps\",\"twofactor_backupcodes\",\"1.1.1\"],[\"apps\",\"updatenotification\",\"1.2.0\"],[\"apps\",\"user_ldap\",\"1.2.1\"],[\"apps\",\"workflowengine\",\"1.2.0\"],[\"stats\",\"num_files\",55461],[\"stats\",\"num_users\",68],[\"stats\",\"num_storages\",132],[\"stats\",\"num_storages_local\",1],[\"stats\",\"num_storages_home\",105],[\"stats\",\"num_storages_other\",26],[\"stats\",\"num_comments\",0],[\"stats\",\"num_comment_markers\",0],[\"stats\",\"num_systemtags\",0],[\"stats\",\"num_systemtags_mappings\",0],[\"files_sharing\",\"num_shares\",0],[\"files_sharing\",\"num_shares_user\",0],[\"files_sharing\",\"num_shares_groups\",0],[\"files_sharing\",\"num_shares_link\",0],[\"files_sharing\",\"num_shares_link_no_password\",0],[\"files_sharing\",\"num_fed_shares_sent\",0],[\"files_sharing\",\"num_fed_shares_received\",0],[\"encryption\",\"enabled\",\"no\"],[\"encryption\",\"default_module\",\"no\"]]}",
            "last_sent": "1508915560",
            "types": ""
        },
        "systemtags": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "logging"
        },
        "theming": {
            "backgroundMime": "backgroundColor",
            "cachebuster": "9",
            "color": "#38D9D9",
            "enabled": "yes",
            "installed_version": "1.3.0",
            "logoMime": "image\/svg+xml",
            "name": "customer Box",
            "types": "logging",
            "url": "https:\/\/box.customer.ch"
        },
        "twofactor_backupcodes": {
            "enabled": "yes",
            "installed_version": "1.1.1",
            "types": ""
        },
        "updatenotification": {
            "core": "11.0.5.1",
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "",
            "update_check_errors": "0"
        },
        "user_ldap": {
            "cleanUpJobOffset": "100",
            "enabled": "yes",
            "has_memberof_filter_support": "1",
            "home_folder_naming_rule": "",
            "installed_version": "1.2.1",
            "last_jpegPhoto_lookup": "0",
            "ldap_agent_password": "***REMOVED SENSITIVE VALUE***",
            "ldap_attributes_for_group_search": "",
            "ldap_attributes_for_user_search": "",
            "ldap_backup_host": "",
            "ldap_backup_port": "",
            "ldap_base": "DC=customer,DC=ch",
            "ldap_base_groups": "DC=customer,DC=ch",
            "ldap_base_users": "DC=customer,DC=ch",
            "ldap_cache_ttl": "600",
            "ldap_configuration_active": "1",
            "ldap_default_ppolicy_dn": "",
            "ldap_display_name": "displayname",
            "ldap_dn": "CN=Service Account Owncloud,OU=Service-Admin-Accounts,OU=customer,DC=customer,DC=ch",
            "ldap_dynamic_group_member_url": "",
            "ldap_email_attr": "mail",
            "ldap_experienced_admin": "0",
            "ldap_expert_username_attr": "sAMAccountName",
            "ldap_expert_uuid_group_attr": "",
            "ldap_expert_uuid_user_attr": "sAMAccountName",
            "ldap_gid_number": "gidNumber",
            "ldap_group_display_name": "cn",
            "ldap_group_filter": "(|(cn=usr_Owncloud)(cn=usr_Owncloud_Mont)(cn=usr_Owncloud_PL)(cn=usr_Owncloud_Planung)(cn=usr_Owncloud_Poweruser)(cn=usr_Owncloud_ST)(cn=usr_Owncloud_Admin)(cn=usr_Owncloud_datalogger)(cn=usr_Owncloud_Marketing)(cn=usr_Owncloud_Feuerschutz))",
            "ldap_group_filter_mode": "0",
            "ldap_group_member_assoc_attribute": "member",
            "ldap_groupfilter_groups": "usr_Owncloud\nusr_Owncloud_Mont\nusr_Owncloud_PL\nusr_Owncloud_Planung\nusr_Owncloud_Poweruser\nusr_Owncloud_ST\nusr_Owncloud_Admin\nusr_Owncloud_datalogger\nusr_Owncloud_Marketing\nusr_Owncloud_Feuerschutz",
            "ldap_groupfilter_objectclass": "",
            "ldap_host": "customer.ch",
            "ldap_login_filter": "(&(&(|(objectclass=person))(|(|(memberof=CN=usr_Owncloud,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5361))(|(memberof=CN=usr_Owncloud_Admin,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5401))(|(memberof=CN=usr_Owncloud_Mont,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5798))(|(memberof=CN=usr_Owncloud_PL,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5393))(|(memberof=CN=usr_Owncloud_Planung,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5397))(|(memberof=CN=usr_Owncloud_Poweruser,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5395))(|(memberof=CN=usr_Owncloud_ST,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5797))(|(memberof=CN=usr_Owncloud_datalogger,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5396))))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid))))",
            "ldap_login_filter_mode": "0",
            "ldap_loginfilter_attributes": "",
            "ldap_loginfilter_email": "1",
            "ldap_loginfilter_username": "1",
            "ldap_nested_groups": "0",
            "ldap_override_main_server": "",
            "ldap_paging_size": "500",
            "ldap_port": "389",
            "ldap_quota_attr": "",
            "ldap_quota_def": "",
            "ldap_tls": "0",
            "ldap_turn_off_cert_check": "0",
            "ldap_turn_on_pwd_change": "0",
            "ldap_user_display_name_2": "",
            "ldap_user_filter_mode": "0",
            "ldap_userfilter_groups": "usr_Owncloud\nusr_Owncloud_Admin\nusr_Owncloud_Mont\nusr_Owncloud_PL\nusr_Owncloud_Planung\nusr_Owncloud_Poweruser\nusr_Owncloud_ST\nusr_Owncloud_datalogger\nusr_Owncloud_Marketing\nusr_Owncloud_Feuerschutz",
            "ldap_userfilter_objectclass": "person",
            "ldap_userlist_filter": "(&(|(objectclass=person))(|(|(memberof=CN=usr_Owncloud,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5361))(|(memberof=CN=usr_Owncloud_Admin,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5401))(|(memberof=CN=usr_Owncloud_Mont,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5798))(|(memberof=CN=usr_Owncloud_PL,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5393))(|(memberof=CN=usr_Owncloud_Planung,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5397))(|(memberof=CN=usr_Owncloud_Poweruser,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5395))(|(memberof=CN=usr_Owncloud_ST,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5797))(|(memberof=CN=usr_Owncloud_datalogger,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5396))(|(memberof=CN=usr_Owncloud_Marketing,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5804))(|(memberof=CN=usr_Owncloud_Feuerschutz,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5805))))",
            "types": "authentication",
            "use_memberof_to_detect_membership": "1"
        },
        "workflowengine": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": "filesystem"
        }
    }
}

Are you using external storage, if yes which one:
SMB to Windows Server 2012 R2

Are you using encryption:
no

Are you using an external user-backend, if yes which one:
LDAP to Windows AD

LDAP configuration (delete this part if not used)

+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Configuration                 |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| hasMemberOfFilterSupport      | 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| hasPagedResultSupport         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| homeFolderNamingRule          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| lastJpegPhotoLookup           | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapAgentName                 | CN=Service Account Owncloud,OU=Service-Admin-Accounts,OU=customer,DC=customer,DC=ch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| ldapAgentPassword             | ***                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ldapAttributesForGroupSearch  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapAttributesForUserSearch   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapBackupHost                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapBackupPort                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapBase                      | DC=customer,DC=ch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ldapBaseGroups                | DC=customer,DC=ch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ldapBaseUsers                 | DC=customer,DC=ch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ldapCacheTTL                  | 600                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ldapConfigurationActive       | 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapDefaultPPolicyDN          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapDynamicGroupMemberURL     |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapEmailAttribute            | mail                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| ldapExperiencedAdmin          | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapExpertUUIDGroupAttr       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapExpertUUIDUserAttr        | sAMAccountName                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ldapExpertUsernameAttr        | sAMAccountName                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ldapGidNumber                 | gidNumber                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| ldapGroupDisplayName          | cn                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| ldapGroupFilter               | (|(cn=usr_Owncloud)(cn=usr_Owncloud_Mont)(cn=usr_Owncloud_PL)(cn=usr_Owncloud_Planung)(cn=usr_Owncloud_Poweruser)(cn=usr_Owncloud_ST)(cn=usr_Owncloud_Admin)(cn=usr_Owncloud_datalogger)(cn=usr_Owncloud_Marketing)(cn=usr_Owncloud_Feuerschutz))                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapGroupFilterGroups         | usr_Owncloud;usr_Owncloud_Mont;usr_Owncloud_PL;usr_Owncloud_Planung;usr_Owncloud_Poweruser;usr_Owncloud_ST;usr_Owncloud_Admin;usr_Owncloud_datalogger;usr_Owncloud_Marketing;usr_Owncloud_Feuerschutz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ldapGroupFilterMode           | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapGroupFilterObjectclass    |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapGroupMemberAssocAttr      | member                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ldapHost                      | customer.ch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| ldapIgnoreNamingRules         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapLoginFilter               | (&(&(|(objectclass=person))(|(|(memberof=CN=usr_Owncloud,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5361))(|(memberof=CN=usr_Owncloud_Admin,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5401))(|(memberof=CN=usr_Owncloud_Mont,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5798))(|(memberof=CN=usr_Owncloud_PL,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5393))(|(memberof=CN=usr_Owncloud_Planung,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5397))(|(memberof=CN=usr_Owncloud_Poweruser,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5395))(|(memberof=CN=usr_Owncloud_ST,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5797))(|(memberof=CN=usr_Owncloud_datalogger,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5396))))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid))))                                                                                                                                                 |
| ldapLoginFilterAttributes     |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapLoginFilterEmail          | 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapLoginFilterMode           | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapLoginFilterUsername       | 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapNestedGroups              | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapOverrideMainServer        |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapPagingSize                | 500                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ldapPort                      | 389                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ldapQuotaAttribute            |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapQuotaDefault              |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapTLS                       | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapUserDisplayName           | displayname                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| ldapUserDisplayName2          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| ldapUserFilter                | (&(|(objectclass=person))(|(|(memberof=CN=usr_Owncloud,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5361))(|(memberof=CN=usr_Owncloud_Admin,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5401))(|(memberof=CN=usr_Owncloud_Mont,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5798))(|(memberof=CN=usr_Owncloud_PL,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5393))(|(memberof=CN=usr_Owncloud_Planung,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5397))(|(memberof=CN=usr_Owncloud_Poweruser,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5395))(|(memberof=CN=usr_Owncloud_ST,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5797))(|(memberof=CN=usr_Owncloud_datalogger,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5396))(|(memberof=CN=usr_Owncloud_Marketing,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5804))(|(memberof=CN=usr_Owncloud_Feuerschutz,OU=Gruppen-Owncloud,OU=customer,DC=customer,DC=ch)(primaryGroupID=5805)))) |
| ldapUserFilterGroups          | usr_Owncloud;usr_Owncloud_Admin;usr_Owncloud_Mont;usr_Owncloud_PL;usr_Owncloud_Planung;usr_Owncloud_Poweruser;usr_Owncloud_ST;usr_Owncloud_datalogger;usr_Owncloud_Marketing;usr_Owncloud_Feuerschutz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ldapUserFilterMode            | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ldapUserFilterObjectclass     | person                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ldapUuidGroupAttribute        | auto                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| ldapUuidUserAttribute         | auto                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| turnOffCertCheck              | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| turnOnPasswordChange          | 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| useMemberOfToDetectMembership | 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+

Client configuration

Browser:
Google Chrome 61.0.3163.100, Firefox 55.0.3

Operating system:
Windows 10, Windows 7, Windows Server 2012 R2, Windows Server 2016

Logs

Web server error log

Logs

Nextcloud log (data/nextcloud.log)

See Web Log

In the Logs are also very much Entries regarding "name is not a valid user anymore". But i've seen this should be fixed in 12.0.4 so i deleted them out of the Log.

Browser log

The network log

Others

I've also created a Thread in the Help Section in February when we also expected the Issue on an other Installation.
SMB Share Folder Missing

@nickvergessen
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Did you upload the files directly to S3 or through Nextcloud?

If directly, in the options of the external storage definition there is a dropdown with different options:

bildschirmfoto vom 2017-10-25 16-28-15

@rhaerri
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rhaerri commented Oct 25, 2017

Files are mostly uploaded and edited on the Windows System through Network Drives. But the Files should be synced onto external Clients to create, open and edit them.
Also the Shares are connected through SMB not to Amazon S3.

The check for changes option is already activated with once ebery direct access but it seems like it doesn‘t check for changes.

@alexxy
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alexxy commented Nov 8, 2017

Get same issue, and it seems still not fixed.

@rhaerri
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rhaerri commented Nov 22, 2017

Any news or Ideas?
Seems like it's not only SMB but also S3 and FTP regarding a few threads I found (#2600,
https://www.reddit.com/r/NextCloud/comments/71vcca/certain_files_do_not_show_up/)

@MorrisJobke
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The problem with that setting is, that you need to access that folder to detect the change. Sadly there is no solution for this problem beside either setup a cronjob that calls occ files:scan on the external storage mount or by using the notify command that is described in the docs: https://docs.nextcloud.com/server/12/admin_manual/configuration_files/external_storage/smb.html#smb-update-notifications

Sorry for the bad news. I will close this now.

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