Error when exporting user: Could not export user information #344
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Hi, I have the similar issue. Trying to run export and gui says successful but no file is created. |
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Could you provide the full nextcloud.log contents @hartsberger? |
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Hi @Pytal here is the relevant content during the time the export command from above is executed: After I saw the message regarding the circles app I enabled it. |
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@hartsberger Could you apply the change in #353 and run again with -vvv ? This should show the actual error. |
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Hi @come-nc, and the nextcloud logfile: |
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@hartsberger Sorry about that, can you try https://github.com/nextcloud/user_migration/pull/364/files instead? (replace This should finally show what the root cause is. |
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Hi @come-nc, and the nextcloud logfile: |
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@hartsberger Are you on 32bits? Can you try this patch: diff --git a/deepdiver/zipstreamer/src/Count64.php b/deepdiver/zipstreamer/src/Count64.php
index a7a0fef1..5f881f5f 100644
--- a/deepdiver/zipstreamer/src/Count64.php
+++ b/deepdiver/zipstreamer/src/Count64.php
@@ -113,7 +113,7 @@ function unpack32le($data) {
*/
function pack64le($data) {
if (is_object($data)) {
- if ("Count64_32" == get_class($data)) {
+ if (Count64_32::class === get_class($data)) {
$value = $data->_getValue();
$hiBytess = $value[0];
$loBytess = $value[1];Or this one: diff --git a/deepdiver/zipstreamer/src/Count64.php b/deepdiver/zipstreamer/src/Count64.php
index a7a0fef1..311378aa 100644
--- a/deepdiver/zipstreamer/src/Count64.php
+++ b/deepdiver/zipstreamer/src/Count64.php
@@ -113,7 +113,7 @@ function unpack32le($data) {
*/
function pack64le($data) {
if (is_object($data)) {
- if ("Count64_32" == get_class($data)) {
+ if ($data instanceof Count64_32) {
$value = $data->_getValue();
$hiBytess = $value[0];
$loBytess = $value[1]; |
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Hi @come-nc, yes, I am on Raspberry Pi 32 bit arm. I used the first patch and the command succeeded: and the nextcloud logfile: Even via gui it works now. Thank you |
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Thank you, I will open a PR upstream then |
come-nc
added
pending fix
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Error when exporting user.
0 bytes file is created with success message (GUI).
Nextcloud logfile says:
OCP\UserMigration\UserMigrationException: Could not export user information.Trying to export an user with occ gives more information:
Any ideas what could cause the problem?
Here is my environment / system report:
Latest Nextcloud Docker image running on Raspberry Pi 4.
OS: Raspbian GNU/Linux 10 (buster) 32 bit arm
Model: Raspberry Pi 4 Model B Rev 1.1
Server configuration detail
Operating system: Linux 5.10.103-v7l+ #1529 SMP Tue Mar 8 12:24:00 GMT 2022 armv7l
Webserver: Apache/2.4.54 (Debian) (apache2handler)
Database: pgsql PostgreSQL 12.2 (Debian 12.2-2.pgdg100+1) on arm-unknown-linux-gnueabihf, compiled by gcc (Debian 8.3.0-6) 8.3.0, 32-bit
PHP version: 8.1.14
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, session, PDO, pdo_sqlite, standard, posix, Reflection, Phar, SimpleXML, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, apcu, bcmath, exif, gd, gmp, imagick, intl, ldap, memcached, pcntl, pdo_mysql, pdo_pgsql, redis, sodium, zip, Zend OPcache
Nextcloud version: 25.0.3 - 25.0.3.2
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
[]
List of activated apps
Configuration (config/config.php)
Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1674246602
)
External storages: files_external is disabled
Encryption: no
User-backends:
Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:108.0) Gecko/20100101 Firefox/108.0
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