Skip to content
This repository has been archived by the owner on Jun 9, 2021. It is now read-only.

If I open the MAC app I get white screen #23

Closed
jnaeff opened this issue Jun 8, 2020 · 9 comments
Closed

If I open the MAC app I get white screen #23

jnaeff opened this issue Jun 8, 2020 · 9 comments
Labels
good first issue Good for newcomers help wanted Extra attention is needed

Comments

@jnaeff
Copy link

jnaeff commented Jun 8, 2020

Hi,

I installed the latest version. Only when I open the app I get a white screen. What do I do wrong.

Screenshot #100

@nick-denry
Copy link
Owner

nick-denry commented Jun 8, 2020

Hi!

I've just tested a fresh install of the https://github.com/nick-denry/Chimeverse/releases/download/v0.1.54/Chimeverse-0.1.54_x64.dmg release version and it works just fine on my macOS Mojave.

Possible troubleshooting step is:

  1. Try to redownload and reinstall app via deleting it from your "Applications" directory.

If that not helps:

  1. Could you please show about screen from "Chimeverse" -> "About Chimeverse" menu item?
  2. What version of macOS do you use?
  3. Do you have fresh install or upgrade from previous version?

Thank you.

@jnaeff
Copy link
Author

jnaeff commented Jun 9, 2020

  1. Is also white
  2. 10.15.5
  3. Fresh install

Still the same issue.

You also thank you :)

@nick-denry
Copy link
Owner

nick-denry commented Jun 9, 2020

Well, there is an issue electron/electron#18660 related to Electron project about macOS 10.15.5 Catalina support.

As by fast googling It seems that Electron-based apps require additional things like application notarization, etc. to run under macOS Catalina. I don't have one, but I will work on this issue at some further releases.

I also suppose you're able to run application via terminal and npm following this README steps section. Give it a try.

@nick-denry nick-denry added good first issue Good for newcomers help wanted Extra attention is needed labels Jun 9, 2020
@nick-denry nick-denry changed the title If I open the MAC app I get white screen [Catalina support] If I open the MAC app I get white screen Jun 9, 2020
@nick-denry
Copy link
Owner

nick-denry commented Jun 12, 2020

Another temporary workaround could be to run sudo spctl --master-disable according to this comment at github desktop project issue, untill app will be notarized.

Please provide feedback if you're able. Thanks in advance.

@jnaeff
Copy link
Author

jnaeff commented Jun 16, 2020

Hi Nick, I tried above option it didn't make a change.

@nick-denry
Copy link
Owner

nick-denry commented Jun 16, 2020

I guess now that you're faced with the same issue as #24, so it's not about notarization. Please check if the new release fix this for you.

If not, I've added the debug info item to the help menu, so we could collect more information about what happens (maybe).

@jnaeff
Copy link
Author

jnaeff commented Jun 17, 2020

It works !

@jnaeff

This comment has been minimized.

@nick-denry nick-denry changed the title [Catalina support] If I open the MAC app I get white screen If I open the MAC app I get white screen Jun 17, 2020
@nick-denry
Copy link
Owner

nick-denry commented Jun 17, 2020

It works !

Glad to hear that.

Great are you maybee also intrested todo some freelance work?

Nope, thank you.

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
good first issue Good for newcomers help wanted Extra attention is needed
Projects
None yet
Development

No branches or pull requests

2 participants