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Can't download anything #416

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agabrielabastidas opened this issue Sep 25, 2020 · 9 comments
Closed

Can't download anything #416

agabrielabastidas opened this issue Sep 25, 2020 · 9 comments

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@agabrielabastidas
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Hello, I've been trying to download data but it seems the connection ends before the download starts. What could be the problem?

@nvkelso
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nvkelso commented Sep 25, 2020 via email

@thatguy323
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https://www.naturalearthdata.com/downloads/110m-physical-vectors/

is where I am trying to download but I tried them all.

Cant download any file - they all time out.. doesn't matter what size as well. Seems that no download links are currently working - and are all timing out.

@jirik
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jirik commented Sep 25, 2020

Seems as http://naciscdn.org is down

curl -vL "https://www.naturalearthdata.com/http//www.naturalearthdata.com/download/110m/cultural/110m_cultural.zip"
*   Trying 66.147.242.194...
* TCP_NODELAY set
* Connected to www.naturalearthdata.com (66.147.242.194) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Client hello (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN, server accepted to use h2
* Server certificate:
*  subject: CN=naturalearthdata.com
*  start date: Sep  2 02:40:03 2020 GMT
*  expire date: Dec  1 02:40:03 2020 GMT
*  subjectAltName: host "www.naturalearthdata.com" matched cert's "www.naturalearthdata.com"
*  issuer: C=US; O=Let's Encrypt; CN=Let's Encrypt Authority X3
*  SSL certificate verify ok.
* Using HTTP2, server supports multi-use
* Connection state changed (HTTP/2 confirmed)
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* Using Stream ID: 1 (easy handle 0x5558e77c2580)
> GET /http//www.naturalearthdata.com/download/110m/cultural/110m_cultural.zip HTTP/2
> Host: www.naturalearthdata.com
> User-Agent: curl/7.58.0
> Accept: */*
> 
* Connection state changed (MAX_CONCURRENT_STREAMS updated)!
< HTTP/2 302 
< server: nginx/1.14.1
< date: Fri, 25 Sep 2020 16:54:22 GMT
< content-type: text/html; charset=UTF-8
< location: http://naciscdn.org/naturalearth/110m/cultural/110m_cultural.zip
< expires: Wed, 11 Jan 1984 05:00:00 GMT
< cache-control: no-cache, must-revalidate, max-age=0
< pragma: no-cache
< x-endurance-cache-level: 2
< 
* Connection #0 to host www.naturalearthdata.com left intact
* Issue another request to this URL: 'http://naciscdn.org/naturalearth/110m/cultural/110m_cultural.zip'
*   Trying 146.201.97.163...
* TCP_NODELAY set
* connect to 146.201.97.163 port 80 failed: Connection timed out
* Failed to connect to naciscdn.org port 80: Connection timed out
* Closing connection 1
curl: (7) Failed to connect to naciscdn.org port 80: Connection timed out

@nvkelso
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nvkelso commented Sep 25, 2020 via email

@ianthetechie
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Looks like it's working now.

@jirik
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jirik commented Sep 28, 2020

It's working for me too.

@nvkelso
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nvkelso commented Sep 28, 2020

We don't see anything suspicious in the origin server logs so suspect this may have been an intermittent networking issue.

Longer term we can investigate moving &/or mirroring data over to S3 as a public dataset or into an optional requestor pays bucket.

@nvkelso nvkelso closed this as completed Sep 28, 2020
@meijer3
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meijer3 commented Dec 10, 2020

image
I cannot reach the website. I doubt that the end date is real, because it worked after this expired date.

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6 participants