Knowledge - Onedrive Sync failed with "context deadline exceeded " error when initiating multiple syncs to the same onedrive link

[sangee2004]

I had created 3 agents and added knowledge files from same one drive link pointing to corp docs (which has 600+ files) . They were all in syncing state.

Checked back on the status of sync after couple of hours.

Sync from all 3 agents reported failure after few minutes.

2 of the agents reported this error:

failed to sync onedrive links, error: Get "https://graph.microsoft.com/v1.0/drives/b%214EqQzKpHtUyPHuNBOGfy0m6syHhw1AZKulbez50mmOBPhWqkIUtAQqZuo36xedjg/items/01ROJCQS7PE6PGSJIKVRCZS5URFIVMJGJI?$expand=children": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

1 of them reported this error

failed to sync onedrive links, error: Get "https://graph.microsoft.com/v1.0/drives/b%214EqQzKpHtUyPHuNBOGfy0m6syHhw1AZKulbez50mmOBPhWqkIUtAQqZuo36xedjg/items/01ROJCQS5HP6VOM6DK3JFKIZF7VKUON2IA/content": context deadline exceeded


Agents:

https://test.otto8.ai/admin/agents/a1swdkh
https://test.otto8.ai/admin/agents/a1dwpzg
https://test.otto8.ai/admin/agents/a1ptqg9

[iwilltry42]

@StrongMonkey rate limits maybe?

[iwilltry42]

Possibly duplicate of https://github.com/otto8-ai/otto8/issues/662

[StrongMonkey]

Can we retest this? I think this is likely a microsoft api issue.

[sangee2004]

Have not been able to reproduce this issue today after trying multiple syncs of the same onedrive url few times.

Closing this issue.