Run as Windows Service

[elitistphoenix]

When running as a windows service installed by new-service (PS) or sc.exe I get

Error from windows event logs
The OpenTelemetry service terminated with the following error:
An exception occurred in the service when handling the control request.

I know this was added
#1119

What is the correct way to add + run + run with config file as a windows service

Sample code:
New-Service -Name "OpenTelemetry" -BinaryPathName '"C:\OpenTelemetry\otelcol-contrib.exe --config otel-iis.yaml"'
New-Service -Name "OpenTelemetry" -BinaryPathName '"C:\OpenTelemetry\otelcol-contrib.exe --config C:\OpenTelemetry\otel-iis.yaml"'

Neither works with obviously bin an config file in that location.

Windows event logs
EventData
param1 OpenTelemetry
param2 %%1064
4F00700065006E00540065006C0065006D0065007400720079000000

[tomasmota]

I am having the same issue. Have been running and upgrading otel as service many times, but upgrading from 0.61.0 to 0.63.0 results in failing at startup, complaining that at least one config file must be provided. My command for setting up the service, which has always worked before, is the following:

sc.exe create otelcol displayname= otelcol start= delayed-auto binPath= "C:\bin\otelcol\otelcol-contrib.exe --config C:\bin\otelcol\otel-config.yaml"

[TylerHelmuth]

/cc @open-telemetry/collector-approvers @open-telemetry/collector-maintainers

[mx-psi]

but upgrading from 0.61.0 to 0.63.0 results in failing at startup

Could you try 0.62.1 and see if the issue also happens there?

[tomasmota]

Sure, I'll try that tomorrow.

[mx-psi]

If someone wants to give it a try, I built a binary reverting a PR that seemed suspicious based on the info we have so far, you can download it from here: https://github.com/open-telemetry/opentelemetry-collector/actions/runs/3346624945

[codeboten]

I just tested the core collector from that revert and was able to see the service start

[bogdandrutu]

This should be fixed, we are doing a patch release now.

[elitistphoenix]

This works. Thank you!

[kooshan]

Hello there! I still have this issue with contrib distribution on version 0.80.0. Are there any workarounds to get this to work?

[mx-psi]

Hello there! I still have this issue with contrib distribution on version 0.80.0. Are there any workarounds to get this to work?

@kooshan can you file a new issue for this? It is likely that the problem you are facing is not the same as the one on this issue.