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Impossible to update product sold by weight with product import #12968
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Hi @RachL - I did a spike on this one, and it seems like it's the existing functionality that units column should have the unscaled unit value of the product variant being updated. For example:
Please try using units equals 1000 and it should work. Thanks. P.S. I think it's not because of product-refactor but it was the case even before as well. |
I've had a report here in the US of the same issue. Testing has shown that it happens to products that have the unit type set to weight (lb, oz) and not those that are set to item. |
Hi @chahmedejaz ! You're right, by doing as you say, I can update a product, but :
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@chahmedejaz I'm not sure I follow the logic of the needed change. My pizza weight 1 kg, why do we want to update it to 1T ? 😂 Note I've created the product with import and when creating a product, 1 KG is a value that is allowed. all I've changed is the stock and price info. so we should be able to reuse the same file when updating (and I agree with @nicolasVr - that was definitely working before). |
Yes, @RachL @nicolasVr, this is weird 😅. |
Hi @chahmedejaz ! Did you have success in working with this issue ? |
Yes, @nicolasVr - It's been fixed. Just working on its specs. Will be raising the PR soon. Thanks |
Tks ! Hope that it will be deployed next wek. |
Sorry @nicolasVr - I think it will not be part of this release. I hope it gets deployed by the next release. Thanks. |
@nicolasVr - Update: |
Description
We can't update product sold by weight anymore. when using volume (L) or items, no issues.
This means users are creating lots of duplicate products...
Steps to Reproduce
product_list_template.csv
Animated Gif/Screenshot
Changing price and stock
Changing only price / same result
Workaround
update manually
Severity
bug-s2: a non-critical feature is broken, no workaround
Your Environment
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