Screenshots and files will not be uploaded.

[nalawa-yoon]

The screenshot / file upload does not work as shown in the attached picture.
We checked the related issues, but it was difficult to find an accurate answer to how to solve them.

Please give us your opinion.
Thank you.

[QA-Jihyun]

@nalawa-yoon

I have the same problem. Did you solve it?

[nalawa-yoon]

@QA-Jihyun

I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

[QA-Jihyun]

@QA-Jihyun

I solved node version by installing it in a different version.

I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

[nalawa-yoon]

@QA-Jihyun
I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

Yes it's working normally. I'm also using it in a mac environment.

2024-01-18T01:05:08.450Z INF/cli:doctor 20349 [] OS Arch: x64
2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: darwin
2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: 22.6.0
2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] Using Node 12.22.12
2024-01-18T01:05:08.491Z INF/cli:doctor 20349 [] Using ZeroMQ 4.2.2
2024-01-18T01:05:08.530Z INF/cli:doctor 20349 [] Using GraphicsMagick 1.3.42
2024-01-18T01:05:08.577Z INF/cli:doctor 20349 [] Using RethinkDB 2.4.3
2024-01-18T01:05:08.822Z INF/cli:doctor 20349 [] Using ProtoBuf 3.20.3
2024-01-18T01:05:08.940Z INF/cli:doctor 20349 [*] Using ADB 1.0.41

[QA-Jihyun]

@QA-Jihyun
I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

Yes it's working normally. I'm also using it in a mac environment.

2024-01-18T01:05:08.450Z INF/cli:doctor 20349 [] OS Arch: x64 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: darwin 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: 22.6.0 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] Using Node 12.22.12 2024-01-18T01:05:08.491Z INF/cli:doctor 20349 [] Using ZeroMQ 4.2.2 2024-01-18T01:05:08.530Z INF/cli:doctor 20349 [] Using GraphicsMagick 1.3.42 2024-01-18T01:05:08.577Z INF/cli:doctor 20349 [] Using RethinkDB 2.4.3 2024-01-18T01:05:08.822Z INF/cli:doctor 20349 [] Using ProtoBuf 3.20.3 2024-01-18T01:05:08.940Z INF/cli:doctor 20349 [*] Using ADB 1.0.41

Probably you are using an intel mac (arch x64). I guess it is because it is an arm(m1) mac, but node version 12 fails to install.

It's only for a moment, but I'm happy.

[nalawa-yoon]

@QA-Jihyun
I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

Yes it's working normally. I'm also using it in a mac environment.
2024-01-18T01:05:08.450Z INF/cli:doctor 20349 [] OS Arch: x64 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: darwin 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: 22.6.0 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] Using Node 12.22.12 2024-01-18T01:05:08.491Z INF/cli:doctor 20349 [] Using ZeroMQ 4.2.2 2024-01-18T01:05:08.530Z INF/cli:doctor 20349 [] Using GraphicsMagick 1.3.42 2024-01-18T01:05:08.577Z INF/cli:doctor 20349 [] Using RethinkDB 2.4.3 2024-01-18T01:05:08.822Z INF/cli:doctor 20349 [] Using ProtoBuf 3.20.3 2024-01-18T01:05:08.940Z INF/cli:doctor 20349 [*] Using ADB 1.0.41

Probably you are using an intel mac (arch x64). I guess it is because it is an arm(m1) mac, but node version 12 fails to install.

It's only for a moment, but I'm happy.

The m1 mac works the same way, so the 12 version of node is being used in the m1 environment.

When I did stf doctor, it is operating as below.
2024-01-18T02:04:22.656Z INF/cli:doctor 53991 [] OS Arch: x64
2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: darwin
2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: 23.2.0
2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] Using Node 12.22.12
2024-01-18T02:04:22.684Z INF/cli:doctor 53991 [] Using ZeroMQ 4.2.2
2024-01-18T02:04:22.711Z INF/cli:doctor 53991 [] Using GraphicsMagick 1.3.38
2024-01-18T02:04:22.716Z INF/cli:doctor 53991 [] Using ProtoBuf 3.19.4
2024-01-18T02:04:22.765Z INF/cli:doctor 53991 [] Using RethinkDB 2.4.2
2024-01-18T02:04:22.906Z INF/cli:doctor 53991 [*] Using ADB 1.0.41

[QA-Jihyun]

@QA-Jihyun
I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

Yes it's working normally. I'm also using it in a mac environment.
2024-01-18T01:05:08.450Z INF/cli:doctor 20349 [] OS Arch: x64 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: darwin 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: 22.6.0 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] Using Node 12.22.12 2024-01-18T01:05:08.491Z INF/cli:doctor 20349 [] Using ZeroMQ 4.2.2 2024-01-18T01:05:08.530Z INF/cli:doctor 20349 [] Using GraphicsMagick 1.3.42 2024-01-18T01:05:08.577Z INF/cli:doctor 20349 [] Using RethinkDB 2.4.3 2024-01-18T01:05:08.822Z INF/cli:doctor 20349 [] Using ProtoBuf 3.20.3 2024-01-18T01:05:08.940Z INF/cli:doctor 20349 [*] Using ADB 1.0.41

Probably you are using an intel mac (arch x64). I guess it is because it is an arm(m1) mac, but node version 12 fails to install.
It's only for a moment, but I'm happy.

The m1 mac works the same way, so the 12 version of node is being used in the m1 environment.

When I did stf doctor, it is operating as below. 2024-01-18T02:04:22.656Z INF/cli:doctor 53991 [] OS Arch: x64 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: darwin 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: 23.2.0 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] Using Node 12.22.12 2024-01-18T02:04:22.684Z INF/cli:doctor 53991 [] Using ZeroMQ 4.2.2 2024-01-18T02:04:22.711Z INF/cli:doctor 53991 [] Using GraphicsMagick 1.3.38 2024-01-18T02:04:22.716Z INF/cli:doctor 53991 [] Using ProtoBuf 3.19.4 2024-01-18T02:04:22.765Z INF/cli:doctor 53991 [] Using RethinkDB 2.4.2 2024-01-18T02:04:22.906Z INF/cli:doctor 53991 [*] Using ADB 1.0.41

umm...
i tried node v12 install

nvm install v12.22.12

but install fail! (command result : please use python 2.7)

How did you install and configure node 12 on m1 mac?

[nalawa-yoon]

@QA-Jihyun
I solved node version by installing it in a different version.
I haven't used ADB since then, so I recently changed from Android 14 to STF latest because it didn't work, but the screenshot didn't work again, so I changed the node version to v20 -> V12 (12.22.12) and solved it.

Is it devicefarmer/stf ? Is mac node v12 also screenshot save possible?

Yes it's working normally. I'm also using it in a mac environment.
2024-01-18T01:05:08.450Z INF/cli:doctor 20349 [] OS Arch: x64 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: darwin 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] OS Platform: 22.6.0 2024-01-18T01:05:08.452Z INF/cli:doctor 20349 [] Using Node 12.22.12 2024-01-18T01:05:08.491Z INF/cli:doctor 20349 [] Using ZeroMQ 4.2.2 2024-01-18T01:05:08.530Z INF/cli:doctor 20349 [] Using GraphicsMagick 1.3.42 2024-01-18T01:05:08.577Z INF/cli:doctor 20349 [] Using RethinkDB 2.4.3 2024-01-18T01:05:08.822Z INF/cli:doctor 20349 [] Using ProtoBuf 3.20.3 2024-01-18T01:05:08.940Z INF/cli:doctor 20349 [*] Using ADB 1.0.41

Probably you are using an intel mac (arch x64). I guess it is because it is an arm(m1) mac, but node version 12 fails to install.
It's only for a moment, but I'm happy.

The m1 mac works the same way, so the 12 version of node is being used in the m1 environment.
When I did stf doctor, it is operating as below. 2024-01-18T02:04:22.656Z INF/cli:doctor 53991 [] OS Arch: x64 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: darwin 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] OS Platform: 23.2.0 2024-01-18T02:04:22.657Z INF/cli:doctor 53991 [] Using Node 12.22.12 2024-01-18T02:04:22.684Z INF/cli:doctor 53991 [] Using ZeroMQ 4.2.2 2024-01-18T02:04:22.711Z INF/cli:doctor 53991 [] Using GraphicsMagick 1.3.38 2024-01-18T02:04:22.716Z INF/cli:doctor 53991 [] Using ProtoBuf 3.19.4 2024-01-18T02:04:22.765Z INF/cli:doctor 53991 [] Using RethinkDB 2.4.2 2024-01-18T02:04:22.906Z INF/cli:doctor 53991 [*] Using ADB 1.0.41

umm... i tried node v12 install

nvm install v12.22.12

but install fail! (command result : please use python 2.7)

How did you install and configure node 12 on m1 mac?

There's a way to download PKG from that address. Try this
https://stackoverflow.com/questions/74375056/install-node-12-on-macos

I didn't have any problems installing the node version, but when I looked it up, I think there are situations where it's not working

[QA-Jihyun]

thank you