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It seems that when trying to stop the ziti "data" service from the UI, if the stopping of the service fails due to timeout, it leaves something "stuck", causing user confusion. The UI doesn't seem to work, feedback doesn't work, it appears to be hung up for reasons unknown.
Extend the timeout duration from 30 seconds to 60s or discover why the timeout appears to put the system into a state where it no longer appears to function.
from ZitiUpdateService.log:
[2024-05-23T13:02:23.789Z] DEBUG ZitiDesktopEdge.Server.IPCServer message received: {"Action":"Normal","Op":"Stop"}
[2024-05-23T13:02:23.789Z] DEBUG ZitiDesktopEdge.Server.IPCServer Op: Stop
[2024-05-23T13:02:23.789Z] INFO ZitiDesktopEdge.Server.ServiceActions request to stop ziti service received... processing...
[2024-05-23T13:02:53.875Z] ERROR ZitiDesktopEdge.Server.IPCServer Unexpected error in processMessage! System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at ZitiDesktopEdge.Server.ServiceActions.StopService()
The text was updated successfully, but these errors were encountered:
This appears to be related to stopping ziti on a laptop disconnected from power, thus throttling the performance and exceeding the timeout. It seems that the easiest prevention mechanism is to make sure your laptop is plugged in when stopping ziti. The easiest resolution to this issue is to just restart the laptop. If that's not possible, as admin issue:
net stop ziti-monitor
net stop ziti
net start ziti-monitor
net start ziti
If this issue persists or if the commands don't work, please leave a comment. Particularly if you have steps to reproduce the issue.
It seems that when trying to stop the ziti "data" service from the UI, if the stopping of the service fails due to timeout, it leaves something "stuck", causing user confusion. The UI doesn't seem to work, feedback doesn't work, it appears to be hung up for reasons unknown.
Extend the timeout duration from 30 seconds to 60s or discover why the timeout appears to put the system into a state where it no longer appears to function.
from ZitiUpdateService.log:
The text was updated successfully, but these errors were encountered: