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Robot not shown in HA enteties list?! #26

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dgtlptry opened this issue Nov 13, 2021 · 5 comments
Open

Robot not shown in HA enteties list?! #26

dgtlptry opened this issue Nov 13, 2021 · 5 comments

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@dgtlptry
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Hi,
integration was running great, but had to reinstall.

After setting up again and restarting HA multiple times my robot doesn`t show up in ha device or enteties list! WHY??? Using a X500, no error logs. Any Ideas what to do? Please help

@danielccm
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Same here, sort of... I have 2 robots in different wifis but under the same account. One appears, the other one (which is really the one I want to show up) doesn't....

Ideas?

@opmitch
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opmitch commented Dec 30, 2021

Also running into this issue with a Tesvor x500 vacuum. I know Tesvor has their own app, but allows WeBack app control as well.

I may be looking under the wrong entity type, but figure the entity type would show under "vacuum". I was able to solve my Home Assistant configuration issues with the details in Issue #28. This is the first time I am trying to connect my vacuum to home assistant, however I have confirmed my configuration type includes area code as +1-email.com for US user,

@danielccm
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I may be looking under the wrong entity type

As I posted, I have 2 identical robots linked to my account and only one appears... so no, I don't think it's an entity type misplacement...

Happy new year btw!

@danielccm
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Still having this issue... actually, it got worse.. I can't see either of my 2 bots now... :-(

@danielccm
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Is this integration dead?

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3 participants