Unable to Upload Images to Repository or Profile

[dike-okpan]

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I’m experiencing an issue where I’m unable to upload images to my repository or update my profile picture. I’ve tried multiple devices (desktop and mobile), different browsers (including incognito mode), and even different networks, but I keep encountering the same problem. The browser console shows a net::ERR_TIMED_OUT error during the upload attempts.

The image file size is small (66 KB), and my internet connection is stable. I’ve also cleared my cache and checked for network issues on my end, but the issue persists.

Could you please assist me in resolving this?

[MoSalem149]

Hi,
I had that issue before because my account was suspended. Check if your account is flagged or suspended, or try to reach GitHub support.

[dike-okpan]

My account is not flagged or suspended

[dike-okpan]

I have fixed this. I changed to a different network provider and it worked.

[javelin-core606]

It sounds frustrating to deal with upload issues on GitHub! Here are some steps you can take to troubleshoot and potentially resolve the problem:

Check GitHub Status: Visit the GitHub Status page to see if there are any ongoing issues or outages that could be affecting uploads.

Disable VPN/Proxy: If you're using a VPN or a proxy server, try disabling it and see if that resolves the issue. Sometimes these can interfere with uploads.

Firewall/Antivirus Settings: Check if your firewall or antivirus software is blocking GitHub. You might try temporarily disabling them to see if uploads work.

Use Alternative Connections: If possible, try uploading from a different network (such as mobile data) to see if the issue is related to your home network.

Image Format: Ensure that the image is in a supported format (like PNG, JPEG). Try converting the image to another format and see if it works.

Try GitHub Desktop: If you have the GitHub Desktop app, you can try using it to upload images instead of the web interface.

Report the Issue: If none of these steps help, consider reporting the issue directly to GitHub Support. Provide them with the details you shared here for better assistance. 📞

Hopefully, one of these steps helps you resolve the upload issue! If you need further assistance, feel free to ask.